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October 23rd, 2018 14:00

Lamp end of life message still showing

Hello,

 

I am running into issues with our Dell 7700HD projector. We recently changed the bulb and reset the timer. When I reset the projector after resetting the timer, we still receive the " Lamp may fail soon! Replacement suggested! message, lamp replacement may be necessary." This has been after two consecutive bulb changes to try to see if it is a bad bulb or not. Both were new, same error.

Are there any additional troubleshooting steps I can take to help remove this error message?

4 Operator

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20.1K Posts

October 23rd, 2018 16:00

See if this old post helps. 

https://www.avsforum.com/forum/68-digital-projectors-under-3-000-usd-msrp/762074-optoma-h31-lamp-life.html

It says you have to reset the hours meter to turn off the message. Sounds like you already did that but maybe one of the other fixes will work. The manuals are here in case you need them--

https://www.dell.com/support/home/us/en/04/product-support/product/dell-7700hd/manuals

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