Wierd Problem with AddressLayout/Insert Address in Word.OL 2002

Now that I thought I had this all figure out I used the Insert Address button to insert a name and address into a document and--of course, I got something goofy! Instead of the Display Name (which shows up in my Contacts as First, Middle, Last) I got Last, First--but not consistently. For example, it got my address and many others fine:

Joseph W. McGuire
Kelley Jasons McGuire & Spinelli LLP
Suite 1500
Centre Square West
1500 Market Street
Philadelphia, PA 19102

But it got a few wrong. 2 examples:

Karpinski Irena [should be Irena I. Karpinski]
1330 New Hampshire, NW
Washington, DC 20036

Abbot Edward [should be Edward P. Abbot]
Smith Abbot LLP
3 New York Plaza
New York, NY 10004

I checked each of these Contacts to insure that I had their names entered properly (First, Middle, Last). I tried to enter the AutoText item is here but it seems to be prohitied as improper html, but obviously it is set up to return the information shown in the first example, with the Company being conditional. Everything seems to be working fine--except the name.

Any idea why this is happening?