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7119
January 10th, 2004 03:00
A920 Advanced scanning options (virtual memory and drive space errors)
When I try to scan a photo (4x6) using the A920's advanced scanning options, and set the resolution higher than 600, regardless of output mode (file, photo editor, clipboard) or any other options (autocrop vs. 4x6 setting, etc), it gives me the following two errors:
First error (scan resolutions of 1200 and 2400 give this one):
"Scan File is too large for available drive space.
Either
-Reduce the scan resolution
-Or, increase the free space on your hard disc drive"
4800 and 9600 yeild this message:
"Scan File is too large for available virtual memory.
Either
-Reduce the scan resolution
-Or, increase your computers virtual memory settings"
I have over 80 gigs free, with 1gig of RAM (727.3mb free after startup), 128mb video card, and have set my virtual memory to over 5gigs (then restarted my computer of course).
Has anyone been able to scan color at a higher resolution than 600 on the A920? If so, how many gigs of virtual memory does it take?
Am I missing something, or doing something wrong? I can scan just fine... just no where near the resolution it is advertised to scan at. I can understand shortcomings at the highest resolutions... but an error at 1200?! Thats not even half of what it is rated for.
I just hope I am doing something wrong..
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chrono13
2 Posts
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January 12th, 2004 16:00
Interestingly enough, I was able to duplicate this error on another Windows XP machine. Freshly installed OS, just installed the printer software - and tried to scan first thing at 9600, and vola - same errors.
Any help with this would be greatly apreciated. Has anyone else ran into this? Could someone try to see if they get the same error? Go to scan, select advanced options, then select a scan resolution of 9600 (color).
-Thanks in advance.
DELL-Stephen S
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1.4K Posts
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January 12th, 2004 18:00
chrono13,
Thank you for visiting the Dell Community Forum.
For working with standard size photos, you should generally select to scan at 600dpi, any higher dpi then that on a 4x6 size image will create much too large a file. For example a 4x6” photo scanned at 600dpi is about 25 MB uncompressed, the same image scanned at 9600 dpi will be over 6 gigabytes which is much to large of a file to work with. Dpi settings higher then 600, will need to be for much smaller scan area.
Why Does The "Scan File Size Is Too Large For Available Drive Space" Appear When Using My Dell™ A920 All-In-One?
http://support.dell.com/us/en/kb/document.asp?dn=1081471
One of the best web sites that I have found that explains scanning methods and theory is listed below:
http://www.scantips.com/basics1d.html
http://www.scantips.com/