Start a Conversation

Unsolved

Community Manager

 • 

2.8K Posts

105

June 28th, 2024 18:37

Precision 7670 and 7770 BIOS Update Version 1.21.1 Discussion

Use this thread to report any issues you encounter after updating your PC to the latest BIOS version.

BIOS Update Information:

  • PC Model: Precision 7670 and 7770
  • BIOS Version: 1.21.1
  • Release Date: 18 Jun 2024

Discussion Guidelines:

  1. Stay On-Topic: Keep your posts related to this BIOS version and its impact on this specific PC model only.
  2. Report Issues: If you encounter problems after updating, provide details and any troubleshooting you've done.

We value your input in making the update process smoother for everyone. Thank you for being part of our community!

Experiencing the same issue? Click "I have this problem too" to expedite solutions and help us identify potential issues faster.

#IWork4Dell

1 Rookie

 • 

3 Posts

July 10th, 2024 06:29

Problem as follows:

Last week I noticed that if I unplugged my laptop power and went on to battery that the screen would start flashing off and on continuously until I plugged the power back in. (always did it once or twice but stayed on no issues before)

Tried the whole refresh rate thing didnt make a difference

 

Even if I booted it up without power plugged in it would still do it.

 

(PC spends 98% of its life on battery so not sure when this started)

 

I then figured out that if I turn HDR on when on Battery (HDR optimised for image quality) that it would not flicker at all not even when unplugging or plugging power in, (has always been On when PLUGGED IN and OFF for battery since purchasing it)

 

I then tried to turn HDR OFF when plugged in and HDR OFF (HDR optimised for battery life) when on battery, the problem then returned, screen flashing on and off whether plugged in to power or on battery. PC becomes completely useless.

 

This means that I can no longer use the Laptop unless I have HDR activated all the time.

This just chews battery power.

PC is also very glitchy. and I have always had a problem with it feezing for no reason and rebooting.

Gave up trying with DELL as this was my 3rd PC second swap out.

 

PC and details below:

I have a Dell Precision 7770

12th Gen Intel(R) Core(TM) i9-12950HX   2.30 GHz

32gB RAM

Win 11 Pro 22h2

Nvidia RTX A3000 12GB

Software is only Office 365 and nothing else.

Normal Dell updates and Window updates done.

 

Tried to undo Dell updates and return to previous date but somehow one of the last updates turned that feature off so I cant go back in time.

It could have been caused by previous Dell Bios upgrades.

So I am looking for Dell BIOS Bridge activation tool so I can write back to 1.16 Bios

1 Rookie

 • 

3 Posts

July 10th, 2024 12:44

Community Manager

 • 

2.8K Posts

July 10th, 2024 13:00

Hi @DHQ 

Based on your comment, it appears you were experiencing this issue before updating to version 1.21.1.

Please confirm. If this is correct, we can convert your comment into a separate post for further assistance, as this topic is specifically related to issues with the upgrade.

1 Rookie

 • 

6 Posts

July 24th, 2024 13:25

my precision stuck on blank screen for 5-10 minutes before it boot into windows

No Events found!

Top