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55 Posts

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August 10th, 2022 15:00

Precision 5820, 3 beeps, then nothing. Steady white power light??!

I am trying to use some new 32GB memory modules and when installed, on power on, I get 3 loud beeps and then nothing. No video, no power button blink codes indicating bad memory. But if I leave it on long enough, after maybe 10 or 15 minutes the fans start to get louder and louder? I'm too nervous to leave it on after that? 

Anyone know what 3 beeps mean specifically on a Precision 5820? Anyone know of a beep code list? There's a detailed list of power button light blink codes in the user manual, but only one use of the word "beep" and that's talking about ESD damage. I used a wrist strap the whole time I was handling the RAM and removing them from the silver anti-static bag and installing them, etc. 

9 Legend

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12.3K Posts

August 10th, 2022 19:00

3 beeps could possibly be a chipset or RTC error. Try removing the CMOS battery and leave it out of the system for 15 minutes. Then reinstall the battery and try booting again. In general this web page at Partition Wizard may help.

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55 Posts

August 10th, 2022 21:00

Thing is it only happens with the new memory, so if it's chip set or RTC, it's a chipset/RTC issue that doesn't effect the operation of the computer in ANY way I can find when none of these new memory modules is in it. I use this machine all day for work and I've run tests stress tests this computer works great!! I just want a lot more than the 32GB I have now and now, other than paying a freaking fortune and buying from Dell directly, I now have little trust any given RAM that meets the specs is actually going to work. It's bizarre these beeps are not documented and just as strange I can't find a list of tested and qualified memory for the 5820 anywhere???!!!! The place I got this RAM has an exceptional reputation and they say it's been tested. So??? Other than returning it and just trying again and hoping for better results I'm not sure what to do. I can try Dell official support, but this computer is not still under warranty or support. 

 

1 Message

December 19th, 2022 10:00

Did you get anywhere with this?  I have the same problem.  I have bough 32gb of ECC RAM, and when I install it I get the 3 beeps.

1 Message

December 22nd, 2022 21:00

Same thing here whenever I try to add more than 32gb. Super frustrating.

4 Operator

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1.1K Posts

December 23rd, 2022 08:00

Which brand of ram did you 2 buy ? Because dell workstations can be a bit finicky when adding ram sold by 3rd parties

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55 Posts

December 30th, 2022 12:00

I can't remember exactly, but I think the three beeps is the memory error you get with earlier firmwares. Once I applied the latest firmware the three beeps changed to the documented blink codes on the power light/LED for memory errors. I returned that RAM to the eBay seller. But fear not, I got this RAM and it works great. I have 128GB of this RAM installed with the original 32GB for a total of 160GB. I will probably get another 128GB to max it out at 256GB (just for fun! Why not!) given how cheap this RAM can be found. 

These >>DO NOT<< WORK:
Hynix 32GB 2Rx4 PC4-2666V RDIMM DDR4-21300 HMA84GR7AFR4N-VK

These DO WORK (and are widely and cheaply available):
Samsung  128GB DDR4 PC4-21300 2666MHz RDIMM M393A4K40CB2-CTD

I got these specifically:
https://www.amazon.com/gp/product/B081K7STC4/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

But if get another set of them I'll get them on ebay for less money. Like maybe these, $58 a stick is pretty cheap!:
https://www.ebay.com/itm/374370613839?epid=20030527234&hash=item572a3a3a4f:g:OfEAAOSwBJ5jfr-i&amdata=enc%3AAQAHAAAAoL%2BDzxld%2FtsWFNY7lPKA3v57b%2BVSxqyPxXBLXKJ59%2BAq09yNzNYON%2Fe6VuCDxsi4ZijI8cTrSEv%2FjfSD78riueuFh%2FvWqytGopb5erDidjCgCsu0AdtIHCk6nZ23UChjTW51G1BsFwooWJg0PkwQMvChscGg2%2BLd9gSQNhc75mtfH7lppfTavhiEdUGdDzP4S8uxx6JwgNB4A9ulEDfyKaM%3D%7Ctkp%3ABk9SR-bv98msYQ


See this topic here and the solution I found.  Good luck! The 5820 is picky about what RAM it will use, but high RAM configurations ARE POSSIBLE for cheap prices. 

https://www.dell.com/community/Precision-Fixed-Workstations/Validated-compatible-memory-list-for-Precision-5820-Xeon-ECC/td-p/8248729

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