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1 Rookie

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29 Posts

359

February 22nd, 2023 18:00

PowerVault MD3400 - Temperature Sensors

Hi everyone,

Our SAN fired off two TEMP SENSOR alerts, but said they were UNKNOWN.

There were no lights on the rear, but I rebooted one power supply and the errors are now gone.

Would I be able to upload the logs to someone for review, I'd rather avoid any surprises.

Thanks in advance!

 

Moderator

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3.5K Posts

February 23rd, 2023 04:00

Hello,

I don't see any other issue on the storage, if problem happens again I suggest you to contact technical support and ask for a quote to solve the issue.

Thanks

Moderator

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3.5K Posts

February 23rd, 2023 02:00

Hello,

is the system out of warranty?

We can give a check on the logs, just upload it on this site

Dell SupportAssist File Upload

Thanks

1 Rookie

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29 Posts

February 23rd, 2023 03:00

Sent via DM!

Moderator

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3.5K Posts

February 23rd, 2023 03:00

Please can you send me the service tag?

1 Rookie

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29 Posts

February 23rd, 2023 03:00

Logs uploaded! Sadly it's out of warranty -- can I extend it?

I noticed there is no "submit" button on the form, just Cancel and Reset. That being said, I believe I've uploaded them correctly. Do you require anything from me to find them?

Thanks!

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