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ML3 tape library errors
I started using an ML3 tape library a couple of months ago. About every one or two weeks I get tape errors on the library like the one below. "Tape alert flag reported by drive (DRIVE_TAPE_ALERT_FLAG)". The tape goes to a full state in the application (Commvault), only backing up a couple 100 GB instead of multiple TB. I tried Dell support and the only thing they tell me is that nothing looks wrong with the library and its the media. The media are brand new IBM brand LTO9 tapes. I tried updating the firmware and drivers for the library. Not sure what else to do.
Event-No :
56
Time:
05/13/2023 11:41:12
Severity:
WARNING
Component:
Drive
Component ID:
2 (11)
DRIVE_TAF:
Cartridge had a read, write, or positioning error because of faulty media. (T10 4)
TDRV_VEND_ID:
IBM
TDRV_PRD_ID:
ULT3580-HH9
TDRV_PRD_REV_LEV:
P371
TDRV_SERNUM:
1097001745
CARTRIDGE_LABEL:
010001L9
CARTRIDGE_TYPE:
Data tape
CARTRIDGE_GENERATION:
9
CARTRIDGE_MANUFACTURER:
IBM
CARTRIDGE_SERIAL_NUMBER:
T2K1F7A4VP
SLOT_NUMBER:
1.7 (127)
ERRORCODE:
Tape alert flag reported by drive (DRIVE_TAPE_ALERT_FLAG)
SEVERITY:
WARNING
SYS_COMPONENT:
DRIVE
PHY_NUM:
2 (11)
sjoerd.s
1 Message
0
August 23rd, 2023 08:28
We having the same error with multiple tapes. A reboot fixes it shortly. Did you managed to resolve the issue?