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daniel.its

5 Posts

458

June 14th, 2023 06:00

Dell MD3860i reset/setup

Hi,

we are currently trying to get one of 2 MD3860i units back in service.

The devices were running without problems until shutdown. The data on the HDDs/SSDs was deleted, but we got the IPs and actually a password.

We can connect to the device with the MDSM and it shows us that it is in recovery mode.

- When we want to clear the recovery mode with "clear recovery mode" we get the error: Error 262 - Dbm database error.

- If we want to adjust any config, the DSM asks for a password. Unfortunately the password we were given is not accepted.

I built a cable for the serial console to reset the password here, but unfortunately that doesn't work either. I can navigate through the menu without any problems, but when I reset the password, either the controller crashes completely or an unknown error is reported.

Here is the log of the crash:

Spoiler

Service Interface Main Menu
==============================

1)Display IP Configuration
2)Change IP Configuration
3)Reset Storage Array Administrator Password
4)Display 7-segment LED codes
Q)Quit Menu

Enter Selection: 3

Are you sure that you want to reset the Storage Array Password ? (Y/N): Y
06/14/23-13:15:14 (spriTask): PANIC: Unhandled C++ exception triggered terminate().

Stack Trace for spriTask:
136c290 vxTaskEntry +44 : vkiTask
1106ad0 vkiTask +b0 : _ZN4spri11SpriManager13spriTaskStartEv
53d5a8c _ZN4spri11SpriManager13spriTaskStartEv+2c : _ZN4spri11SpriManager12spriTaskMainEv
53dbffc _ZN4spri11SpriManager12spriTaskMainEv+3c : _ZN4spri11SpriManager7runSpriEv +4
53dbf58 _ZN4spri11SpriManager7runSpriEv+78 : _ZN4spri11SpriManager15spriMenuDisplayEv
53d6cf0 _ZN4spri11SpriManager15spriMenuDisplayEv+90 : menuExecute
11125e8 menuExecute +648 : spriMenuPwdReset
53d792c spriMenuPwdReset +2c : _ZN4spri11SpriManager19pwdResetMenuHandlerEv
53d7890 _ZN4spri11SpriManager19pwdResetMenuHandlerEv+90 : _ZN4spri11SpriManager20pwdResetNotificationEv
53d6000 _ZN4spri11SpriManager20pwdResetNotificationEv+60 : _ZN6symrpc31PasswordButtonResetEventHandler25resetStorageArrayPasswordEv
4c2f054 _ZN6symrpc31PasswordButtonResetEventHandler25resetStorageArrayPasswordEv+394 : _ZN3txn17MasterTransactionD0Ev
53b9d40 _ZN3txn17MasterTransactionD0Ev+20 : _ZN3txn17MasterTransactionD1Ev
53b9c5c _ZN3txn17MasterTransactionD1Ev+3c : _ZN3txn11Transaction5abortEPKv
53c40f4 _ZN3txn11Transaction5abortEPKv+274 : __cxa_deleted_virtual
1508e3c __cxa_pure_virtual +c : _ZN10__cxxabiv112__unexpectedEPFvvE
1506168 _ZSt9terminatev +14 : _ZN10__cxxabiv111__terminateEPFvvE
1506144 _ZN10__cxxabiv111__terminateEPFvvE+10 : _vkiCmnErr
1103174 _vkiCmnErr +94 : vkiLogTask +1c0
1102f58 vkiLogTask +578 : psvJobAdd
107e830 psvJobAdd +30 : msgQSend
14c29ec msgQSend +35c : (current instruction)
06/14/23-13:15:16 (spriTask): NOTE: IOP stops FPE on Invader

-=<###>=-

Service Interface Main Menu==============================1)Display IP Configuration2)Change IP Configuration3)Reset Storage Array Administrator Password4)Display 7-segment LED codesQ)Quit MenuEnter Selection: 3Are you sure that you want to reset the Storage Array Password ? (Y/N): Y06/14/23-13:15:14 (spriTask): PANIC: Unhandled C++ exception triggered terminate().Stack Trace for spriTask:136c290 vxTaskEntry +44 : vkiTask1106ad0 vkiTask +b0 : _ZN4spri11SpriManager13spriTaskStartEv53d5a8c _ZN4spri11SpriManager13spriTaskStartEv+2c : _ZN4spri11SpriManager12spriTaskMainEv53dbffc _ZN4spri11SpriManager12spriTaskMainEv+3c : _ZN4spri11SpriManager7runSpriEv +453dbf58 _ZN4spri11SpriManager7runSpriEv+78 : _ZN4spri11SpriManager15spriMenuDisplayEv53d6cf0 _ZN4spri11SpriManager15spriMenuDisplayEv+90 : menuExecute11125e8 menuExecute +648 : spriMenuPwdReset53d792c spriMenuPwdReset +2c : _ZN4spri11SpriManager19pwdResetMenuHandlerEv53d7890 _ZN4spri11SpriManager19pwdResetMenuHandlerEv+90 : _ZN4spri11SpriManager20pwdResetNotificationEv53d6000 _ZN4spri11SpriManager20pwdResetNotificationEv+60 : _ZN6symrpc31PasswordButtonResetEventHandler25resetStorageArrayPasswordEv4c2f054 _ZN6symrpc31PasswordButtonResetEventHandler25resetStorageArrayPasswordEv+394 : _ZN3txn17MasterTransactionD0Ev53b9d40 _ZN3txn17MasterTransactionD0Ev+20 : _ZN3txn17MasterTransactionD1Ev53b9c5c _ZN3txn17MasterTransactionD1Ev+3c : _ZN3txn11Transaction5abortEPKv53c40f4 _ZN3txn11Transaction5abortEPKv+274 : __cxa_deleted_virtual1508e3c __cxa_pure_virtual +c : _ZN10__cxxabiv112__unexpectedEPFvvE1506168 _ZSt9terminatev +14 : _ZN10__cxxabiv111__terminateEPFvvE1506144 _ZN10__cxxabiv111__terminateEPFvvE+10 : _vkiCmnErr1103174 _vkiCmnErr +94 : vkiLogTask +1c01102f58 vkiLogTask +578 : psvJobAdd107e830 psvJobAdd +30 : msgQSend14c29ec msgQSend +35c : (current instruction)06/14/23-13:15:16 (spriTask): NOTE: IOP stops FPE on Invader-=<###>=-

What else can I try here? To dispose of the devices would be really too bad...

Greets
Daniel

DELL-Marco B

Moderator

 • 

3.5K Posts

June 15th, 2023 02:00

Our technical support can help you but as the issue is complex we need to do privately opening a support ticket

DellEMCSupport

Moderator

 • 

631 Posts

June 14th, 2023 13:00

Hello daniel.its,

 

Is there anything showing in the Recovery GURU?

 

Have you tried this clear command:

clear storageArray recoveryMode

https://dell.to/43FvFeO

 

 

Next you may try Clear the entire storage array configuration, and return it back to the initial installation state. See Caution:

https://dell.to/466au7q

daniel.its

5 Posts

June 14th, 2023 23:00

Hi,

thanks for your answer. I tried both commands, but without luck...

 

Spoiler

c:\Program Files\Dell\MD Storage Software\MD Storage Manager\client>smcli 172.16.100.215 -c "clear storageArray recoveryMode;"
Performing syntax check...

Syntax check complete.

Executing script...

Error occurred while executing clear recovery mode command at line 1.
Error 262 - Dbm database error

The command at line 1 that caused the error is:

clear storageArray recoveryMode;

Script execution halted due to error.

SMcli failed.


c:\Program Files\Dell\MD Storage Software\MD Storage Manager\client>smcli 172.16.100.215 -c "clear storageArray configuration all;"
Performing syntax check...

Syntax check complete.

Executing script...


Error 30 - The operation cannot complete because you did not provide a valid adm
inistrator password.

The command at line 1 that caused the error is:

clear storageArray configuration all;

Script execution halted due to error.

SMcli failed.


c:\Program Files\Dell\MD Storage Software\MD Storage Manager\client>

c:\Program Files\Dell\MD Storage Software\MD Storage Manager\client>smcli 172.16.100.215 -c "clear storageArray recoveryMode;"Performing syntax check...Syntax check complete.Executing script...Error occurred while executing clear recovery mode command at line 1.Error 262 - Dbm database errorThe command at line 1 that caused the error is:clear storageArray recoveryMode;Script execution halted due to error.SMcli failed.c:\Program Files\Dell\MD Storage Software\MD Storage Manager\client>smcli 172.16.100.215 -c "clear storageArray configuration all;"Performing syntax check...Syntax check complete.Executing script...Error 30 - The operation cannot complete because you did not provide a valid administrator password.The command at line 1 that caused the error is:clear storageArray configuration all;Script execution halted due to error.SMcli failed.c:\Program Files\Dell\MD Storage Software\MD Storage Manager\client>

daniel.its

5 Posts

June 14th, 2023 23:00

Heres a complete log of the bootup of one controller via serial:

Spoiler

reading fw/active/System

8275054 bytes read

Adding 18177 symbols for standalone.
wrproxy:Instantiating /bd0 as rawFs, device = 0x10001

RTC Error: Real-time clock device is not working
usrSecurity: error adding default user '(null)' to the system (errno = 0x16)!
Instantiating /ram as rawFs, device = 0x50001
Formatting /ram for DOSFS
Instantiating /ram as rawFs, device = 0x50001
Formatting...Retrieved old volume params with %38 confidence:
Volume Parameters: FAT type: FAT32, sectors per cluster 0
0 FAT copies, 0 clusters, 0 sectors per FAT
Sectors reserved 0, hidden 0, FAT sectors 0
Root dir entries 0, sysId (null) , serial number 1c10000
Label:" " ...
Disk with 1024 sectors of 512 bytes will be formatted with:
Volume Parameters: FAT type: FAT12, sectors per cluster 1
2 FAT copies, 1010 clusters, 3 sectors per FAT
Sectors reserved 1, hidden 0, FAT sectors 6
Root dir entries 112, sysId VXDOS12 , serial number 1c10000
Label:" " ...
OK.
06/15/23-06:10:22 (tNetCfgInit): NOTE: eth0: LinkDown event
06/15/23-06:10:22 (tNetCfgInit): NOTE: eth1: LinkDown event
06/15/23-06:10:22 (tNetCfgInit): NOTE: Network Ready
06/15/23-06:10:24 (tNet0): NOTE: eth0: LinkUp event
Current date: 06/15/23 time: 06:10:41

Send for Service Interface or baud rate change
06/15/23-06:10:41 (tRAID): SOD Sequence is Normal, 0 on controller A
06/15/23-06:10:41 (tRAID): NOTE: loading flash file: ECTDell
06/15/23-06:10:41 (tRAID): NOTE: unloading flash file: ECTDell
06/15/23-06:10:42 (tRAID): NOTE: Turning on tray summary fault LED
06/15/23-06:10:42 (tRAID): NOTE: Installed Protocols:
06/15/23-06:10:42 (tRAID): NOTE: Required Protocols:
06/15/23-06:10:42 (tRAID): NOTE: loading flash file: iSCSI
06/15/23-06:10:43 (tRAID): NOTE: loading flash file: MTLQLG
06/15/23-06:10:44 (tRAID): NOTE: DSM: Current revision 7
06/15/23-06:10:44 (tRAID): NOTE: SYMBOL: SYMbolAPI registered.
06/15/23-06:10:45 (tRAID): NOTE: RCBBitmapManager total RPA size = 3656384512
06/15/23-06:10:45 (tRAID): NOTE: PCI DevIdl 0x1 is GEN3 MPT Adapter - Host side
06/15/23-06:10:45 (tRAID): NOTE: init: ioc: 0, PLVersion: 08-000-12-00
06/15/23-06:10:45 (tRAID): NOTE: init call sasConfigForTbm

Change TBM to Ext Mode ...
06/15/23-06:10:45 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
06/15/23-06:10:46 (tRAID): NOTE: Enable TBM Ext Mode OK
Cable Management is NOT initialized. Code: x00000000
06/15/23-06:10:46 (tRAID): NOTE: Initiating Host ioc:1 bringup
06/15/23-06:10:46 (tRAID): WARN: Check/Do IOC FW download chanIdx 0 isHost=1
06/15/23-06:10:46 (tRAID): NOTE: IOC HW detected, index:0 type:host chan:0 chipID:97 rev:2
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x9 enclHandle:x2 numPhys:38 port:0 ioc:0 channel:0 numEntries:22
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xa enclHandle:x3 numPhys:38 port:1 ioc:0 channel:1 numEntries:22
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xb enclHandle:x4 numPhys:17 port:0 ioc:0 channel:0 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xd enclHandle:x5 numPhys:17 port:1 ioc:0 channel:1 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xc enclHandle:x6 numPhys:17 port:0 ioc:0 channel:0 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xe enclHandle:x7 numPhys:17 port:1 ioc:0 channel:1 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xf enclHandle:x8 numPhys:17 port:0 ioc:0 channel:0 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x11 enclHandle:x9 numPhys:17 port:1 ioc:0 channel:1 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x10 enclHandle:xa numPhys:17 port:0 ioc:0 channel:0 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x12 enclHandle:xb numPhys:17 port:1 ioc:0 channel:1 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x13 enclHandle:xc numPhys:17 port:0 ioc:0 channel:0 numEntries:17
06/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x14 enclHandle:xd numPhys:17 port:1 ioc:0 channel:1 numEntries:17
06/15/23-06:10:49 (tRAID): NOTE: IOC:1 Firmware Version: 08-00-12-00
06/15/23-06:10:50 (tRAID): NOTE: setIOCPhySettings Write the page
06/15/23-06:10:51 (tRAID): NOTE: Configuring IOC Diagnostic Trace for ioc:1
06/15/23-06:10:51 (tRAID): NOTE: Diagnostic Trace Post message successful
06/15/23-06:10:51 (tRAID): NOTE: IOC Snapshot Post message successful
06/15/23-06:10:51 (SasEvtWkr0): NOTE: Alt controller path up on channel:0 devH:x16 expDevH:x9 phy:24 itn:1
06/15/23-06:10:51 (tSasExpChk): NOTE: sasExpanderCheck: alternate:0, start
06/15/23-06:10:51 (SasEvtWkr0): NOTE: Alt controller path up on channel:1 devH:x15 expDevH:xa phy:20 itn:3
06/15/23-06:10:51 (tSasExpChk): NOTE: sasExpanderCheck: alternate:1, start
06/15/23-06:10:52 (tSasExpChk): NOTE: Local Expander Firmware Version: 00.00.90.20
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:17 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:30 is 049E
06/15/23-06:10:52 (tSasExpChk): NOTE: Enabling this controller's expander phys, channel=0
06/15/23-06:10:52 (tSasExpChk): NOTE: sasExpanderCheck send icon connection up event channel:0
06/15/23-06:10:52 (tSasExpChk): NOTE: sasExpanderCheck: alternate:0, complete
06/15/23-06:10:52 (sasEnPhys): NOTE: sasEnableDrivePhysTask: 0 phys enabled on channel 0
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:43 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:56 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:69 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:82 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:95 is 049E
06/15/23-06:10:52 (tSasDiscCom): NOTE: SAS: Initial Discovery Complete Time: 38 seconds since last power on/reset, 10 seconds since sas instantiated
06/15/23-06:10:52 (tSasDiscCom): NOTE: sasDiscoveryCompleteFirstTime send icon connection up event channel:0
06/15/23-06:10:52 (tSasDiscCom): NOTE: sasDiscoveryCompleteFirstTime send icon connection up event channel:1
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:108 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:120 is 049E
06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:132 is 049E
06/15/23-06:10:52 (tSasExpChk): NOTE: Alternate Expander Firmware Version: 00.00.90.20
Reading Dump Header from 520000
06/15/23-06:10:52 (tRAID): NOTE: usbd: discovered device, drive:0
06/15/23-06:10:53 (tRAID): NOTE: CrushMemoryPoolMgr: platform and memory (CPU MemSize:4096), adjusted allocating size to 262144 for CStripes
06/15/23-06:10:54 (tSasExpChk): NOTE: sasExpanderCheck send icon connection up event channel:1
06/15/23-06:10:54 (tSasExpChk): NOTE: sasExpanderCheck: alternate:1, complete
06/15/23-06:10:55 (tRAID): SOD: Instantiation Phase Complete
06/15/23-06:10:54 (tRAID): NOTE: FTDC: On normal boot, succeeded initializing current FS in DQ Trace History, 2888704 bytes
06/15/23-06:10:55 (tRAID): NOTE: Inter-Controller Communication Channels Opened
06/15/23-06:10:58 (IOSched): NOTE: New Initiator: ioc: 0, port: 1, devHandle: x15, sasAddress: 500a098a51b23000
06/15/23-06:10:58 (IOSched): NOTE: New Initiator: ioc: 0, port: 0, devHandle: x16, sasAddress: 500a098a51b23004
06/15/23-06:10:58 (SasIniWkr0): NOTE: New Initiator: 1 - channel:1, devHandle:x15, SAS Address:500a098a51b23000
06/15/23-06:10:58 (SasIniWkr0): NOTE: New Initiator: 2 - channel:0, devHandle:x16, SAS Address:500a098a51b23004
06/15/23-06:10:59 (tRAID): NOTE: LockMgr Role is Slave
06/15/23-06:10:59 (tRAID): NOTE: WWN baseName 000200a0-98a51be6 (valid==>SoftRst)
06/15/23-06:11:00 (tRAID): NOTE: spmEarlyData: No data available
06/15/23-06:11:00 (tRAID): SOD: Pre-Initialization Phase Complete
06/15/23-06:11:01 (tHckReset): NOTE: Firmware running line - ON
06/15/23-06:11:15 (tRAID): ERROR: dbm::prepareRecords caught DbmSizeException: recType: 22, bad record size from disk: 0, block size: 512, requested: 512, databaseType = 0
06/15/23-06:11:15 (tRAID): ERROR: In PersistenceManager::initialize: catch DbmNoFileSystemException: recType: 84
06/15/23-06:11:15 (tRAID): ERROR: ADM Load Reservations failed with error (5) Exception
06/15/23-06:11:15 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 1
06/15/23-06:11:15 (tRAID): NOTE: BackupDatabaseManager:initialReadFromNative No File System Exception: DbmNoFileSystemException: recType: 140
06/15/23-06:11:15 (tRAID): WARN: Cmgr:: Offlined FileSystem Detected
06/15/23-06:11:16 (tRAID): SOD: Code Synchronization Initialization Phase Complete
06/15/23-06:11:15 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
06/15/23-06:11:15 (tRAID): WARN: USM Exception caught in processUsmHeader - DbmNoFileSystemException: recType: 30
06/15/23-06:11:15 (tRAID): WARN: USM Error allocating UsmStableStorageHeader in processUsmHeader() - DbmNoFileSystemException: recType: 30
06/15/23-06:11:15 (tRAID): NOTE: SOD failure in evf::VolumeCfgManager::initialize
06/15/23-06:11:15 (tRAID): NOTE: DbmNoFileSystemException in evf::VolExtentMgr::initialize
06/15/23-06:11:16 (tRAID): ERROR: Caught DbmNoFileSystemException: recType: 95 in initialize
06/15/23-06:11:17 (tRAID): NOTE: DbmNoFileSystemException in utm::initialize
06/15/23-06:11:17 (tRAID): NOTE: IOManager::restoreData - dataSize:0x2800000, startAddress:0x4f96ffe00
06/15/23-06:11:18 (tRAID): NOTE: ncb::IOManager::restoreData - Successful
06/15/23-06:11:18 (tRAID): NOTE: OBB Restore From Flash Completed
06/15/23-06:11:19 (tRAID): NOTE: Successful retrieval of SAData from OBB
06/15/23-06:11:19 (tRAID): NOTE: DbmNoFileSystemException in safe::initialize
06/15/23-06:11:19 (tRAID): NOTE: SAFE: SAFEID record found in pstor.
06/15/23-06:11:19 (tRAID): NOTE: safe::processPstorDatabase() completed.
06/15/23-06:11:19 (tRAID): NOTE: safe pstor Local transaction committed
06/15/23-06:11:19 (tRAID): NOTE: safe pstor transaction committed
06/15/23-06:11:19 (tRAID): NOTE: DbmNoFileSystemException in safe::initialize
06/15/23-06:11:19 (tRAID): NOTE: Safe message peering has been enabled.
06/15/23-06:11:19 (tRAID): WARN: snrProcessDatabase: No File System Found
06/15/23-06:11:19 (tRAID): WARN: spm::SPMManager::initialize NoFileSystem
06/15/23-06:11:19 (tRAID): NOTE: sas: Peering enabled
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09db4ae0
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 92 - recType: 92, txn: 0x09db4ae0
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09db4fe0
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 51 - recType: 51, txn: 0x09db4fe0
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09db4fe0
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 92 - recType: 92, txn: 0x09db4fe0
06/15/23-06:11:19 (tRAID): WARN: addChannel: Failed to create LocalTargetPort channel:4
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09da4c68
06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 92 - recType: 92, txn: 0x09da4c68
06/15/23-06:11:19 (tRAID): WARN: addChannel: Failed to create LocalTargetPort channel:5
06/15/23-06:11:19 (tRAID): NOTE: iSCSI Queue Depth is(QLTA_MAX_TRBS) = 2560
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: FW Version: 5.5.9.277
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: Options 0x0530
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSCSI Options 0x3b20
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: Additional Options 0x1000
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSNS Server 0.0.0.0:3205
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: ISNSServerIPv6Addr 00:00:00:00:00:00:00:00 :3205
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSCSI Name iqn.2000-04.com.qlogic:.00a098a4ed85.1
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: port = 0, IPv4 Enable = 0, IPv6 Enable = 0
06/15/23-06:11:19 (tQlgAen): NOTE: iSCSI Channel 4 port 0 Link Up
06/15/23-06:11:19 (tRAID): NOTE: PHY version 1.66 desired 1.66
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: FW Version: 5.5.9.277
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: Options 0x0530
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSCSI Options 0x3b20
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: Additional Options 0x1000
06/15/23-06:11:19 (tRAID): NOTE: initializeFW: port = 1, IPv4 Enable = 0, IPv6 Enable = 0
06/15/23-06:11:19 (tRAID): WARN: Error in updating in memory dq cfg!
06/15/23-06:11:19 (tRAID): WARN: MelMgr::initialize FAILED: Exception DbmNoFileSystemException: recType: 25 Line 2206 File mlmMelMgr.cc
06/15/23-06:11:19 (tRAID): WARN: readDatabaseSyslogConfig: Caught Exception DbmNoFileSystemException: recType: 74 Line 414 File mlmSyslogMgr.cc
06/15/23-06:11:19 (tRAID): WARN: Syslog database access failed: Exception at Line 318 File mlmSyslogMgr.cc
06/15/23-06:11:19 (tRAID): NOTE: RCBBitmapManager: numRCBS = 528024
06/15/23-06:11:20 (tRAID): NOTE: CacheMgr::cacheOpenMirrorDevice:: mirror device 0xf00011
06/15/23-06:11:20 (tRAID): NOTE: CacheStore::read(,): Exception DbmNoFileSystemException: recType: 24 - rethrowing same
06/15/23-06:11:20 (tRAID): NOTE: CacheStore::read(): Exception DbmNoFileSystemException: recType: 24 - rethrowing same
06/15/23-06:11:20 (tRAID): WARN: CCM: readAndValidateCacheStore() caught DbmNoFileSystemException: recType: 24
06/15/23-06:11:20 (tRAID): NOTE: CCM: readAndValidateCacheStore() recovering
06/15/23-06:11:20 (tRAID): NOTE: CCM: CacheStoreRecovery() partitioning for mirroring
06/15/23-06:11:20 (tRAID): NOTE: CacheStoreExt::read(): Exception DbmNoFileSystemException: recType: 82 - rethrowing same
06/15/23-06:11:20 (tRAID): WARN: CCM: readAndValidateCacheStore() cacheStoreExt read exception DbmNoFileSystemException: recType: 82
06/15/23-06:11:20 (tRAID): NOTE: CCM: readAndValidateCacheStore() initialize CacheStoreExt with default values
06/15/23-06:11:20 (tRAID): NOTE: CCM: Changing default demand cache flush values
06/15/23-06:11:20 (tRAID): NOTE: CacheStore::write(): Exception DbmNoFileSystemException: recType: 24
06/15/23-06:11:20 (tRAID): WARN: CCM: initialize() caught exception(2) CacheStoreDataException
06/15/23-06:11:20 (tRAID): NOTE: CCM: sodMirrorCheckIn() waiting for alt cache mirror check in...
06/15/23-06:11:21 (tRAID): WARN: CCM: initMirrorAltChkIn() cannot mirror
06/15/23-06:11:21 (tRAID): WARN: CCM: initMirrorAltChkIn() setting MOS
06/15/23-06:11:21 (tRAID): NOTE: doRecovery: firstRcb:x115b2260, rcbCount:264012, myMemory:1
06/15/23-06:11:22 (tRAID): NOTE: doRecovery: myMemory:1, IORCB:0, NEW:0, OLD:0
06/15/23-06:11:22 (tRAID): NOTE: recoverUnusedMemory: Global Pool: CBBase = 29791/29791, CBCur = 29791, CBAlloc = 0, CBFree = 29791
06/15/23-06:11:22 (tRAID): WARN: Exception caught in presMgrInit - DbmNoFileSystemException: recType: 12
Caught DbmNoFileSystemException: recType: 137 trying to get sub record instance
06/15/23-06:11:22 (tRAID): WARN: *** DbmNoFileSystemException caught in ram::initialize should be caught in
06/15/23-06:11:22 (tRAID): WARN: *** initialize routine where it occurred
06/15/23-06:11:22 (tRAID): NOTE: DbmNoFileSystemException in vdm::DriveManager::initialize
06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::VolumeGroupManager::initialize
06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::CrushDriveManager::initialize
06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::DacstoreVolManager::initialize
06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::PieceManager::initialize
06/15/23-06:11:23 (tRAID): ERROR: DbmNoFileSystemException in vdm::CrushStripePersistenceManager::initialize(1)
06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::exop::ExclOpManager::initialize
06/15/23-06:11:24 (tRAID): NOTE: CacheStore::write(): Exception DbmNoFileSystemException: recType: 24
06/15/23-06:11:24 (tRAID): WARN: CCM: initComplete() caught(2) CacheStoreDataException
06/15/23-06:11:24 (tRAID): NOTE: DbmNoFileSystemException in tpvm::initialize
06/15/23-06:11:24 (tRAID): NOTE: DbmNoFileSystemException in arvm::AsyncMirrorManager::initialize
06/15/23-06:11:24 (tRAID): NOTE: iopTrack Buffer Data has been cleared and reset
06/15/23-06:11:25 (tRAID): NOTE: iopTrack Buffer Data has been cleared and reset
06/15/23-06:11:25 (tRAID): WARN: iopDetune initialized without RDS - Symbol capabilities
06/15/23-06:11:25 (tRAID): NOTE: iopTrack started with ringBuffer Active
06/15/23-06:11:25 (tRAID): NOTE: Caught DbmNoFileSystemException: recType: 147 in initialize
06/15/23-06:11:25 (tRAID): NOTE: SNMP ConfigurationMgr Exception: DbmNoFileSystemException: recType: 147
06/15/23-06:11:25 (tRAID): WARN: SNMP disabled: DbmNoFileSystemException: recType: 147 (commit stat: 1)
06/15/23-06:11:25 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 58 - recType: 58, txn: 0x15691b20
06/15/23-06:11:25 (tRAID): WARN: Caught DbmNoFileSystemException: recType: 57 in sam::StorageArrayManager::initialize
06/15/23-06:11:26 (tRAID): SOD: Initialization Phase Complete
==============================================
Title: Disk Array Controller
Copyright 2013-2016 NetApp, Inc. All Rights Reserved.

Name: RC
Version: 08.25.04.60
Date: 03/10/2016
Time: 17:05:21 CST
Models: 2701
Manager: devmgr.v1125api15.Manager
==============================================

06/15/23-06:11:26 (tRAID): sodMain Normal sequence finished, elapsed time = 45 seconds
06/15/23-06:11:26 (tRAID): sodMain complete
06/15/23-06:11:25 (ProcessHandlers): WARN: DbmNoFileSystemException: recType: 59 Line 2255 File cmgrControllerMgr.cc
06/15/23-06:11:25 (tCmgrSbb): NOTE: Callback to report Chassis Serial Number validation, executed.
06/15/23-06:11:25 (ProcessHandlers): NOTE: Workload Capture I/O tracing capture started.
06/15/23-06:11:25 (ProcessHandlers): NOTE: Workload Capture I/O tracing summarization enabled
06/15/23-06:11:25 (ProcessHandlers): NOTE: Workload Capture Performance Statistics capture started.
06/15/23-06:11:25 (ProcessHandlers): NOTE: I/O path debug logger capture started.
06/15/23-06:11:25 (IOSched): NOTE: UWMgr: Alt Mirror Check In Complete
06/15/23-06:11:25 (IWTask): NOTE: UWMgr: IW mirroring started
06/15/23-06:11:25 (bdbmBGTask): NOTE: OBB entering Frozen state
06/15/23-06:11:26 (dsmUpgrade): NOTE: DSM: Async upgrade completed (0 drives, 0 requested)
06/15/23-06:11:26 (ProcessHandlers): NOTE: SYMbol available
06/15/23-06:11:26 (ProcessHandlers): SOD: sodComplete Notification Complete

 

reading fw/active/System8275054 bytes readAdding 18177 symbols for standalone.wrproxy:Instantiating /bd0 as rawFs, device = 0x10001RTC Error: Real-time clock device is not workingusrSecurity: error adding default user '(null)' to the system (errno = 0x16)!Instantiating /ram as rawFs, device = 0x50001Formatting /ram for DOSFSInstantiating /ram as rawFs, device = 0x50001Formatting...Retrieved old volume params with %38 confidence:Volume Parameters: FAT type: FAT32, sectors per cluster 00 FAT copies, 0 clusters, 0 sectors per FATSectors reserved 0, hidden 0, FAT sectors 0Root dir entries 0, sysId (null) , serial number 1c10000Label:" " ...Disk with 1024 sectors of 512 bytes will be formatted with:Volume Parameters: FAT type: FAT12, sectors per cluster 12 FAT copies, 1010 clusters, 3 sectors per FATSectors reserved 1, hidden 0, FAT sectors 6Root dir entries 112, sysId VXDOS12 , serial number 1c10000Label:" " ...OK.06/15/23-06:10:22 (tNetCfgInit): NOTE: eth0: LinkDown event06/15/23-06:10:22 (tNetCfgInit): NOTE: eth1: LinkDown event06/15/23-06:10:22 (tNetCfgInit): NOTE: Network Ready06/15/23-06:10:24 (tNet0): NOTE: eth0: LinkUp eventCurrent date: 06/15/23 time: 06:10:41Send for Service Interface or baud rate change06/15/23-06:10:41 (tRAID): SOD Sequence is Normal, 0 on controller A06/15/23-06:10:41 (tRAID): NOTE: loading flash file: ECTDell06/15/23-06:10:41 (tRAID): NOTE: unloading flash file: ECTDell06/15/23-06:10:42 (tRAID): NOTE: Turning on tray summary fault LED06/15/23-06:10:42 (tRAID): NOTE: Installed Protocols: 06/15/23-06:10:42 (tRAID): NOTE: Required Protocols: 06/15/23-06:10:42 (tRAID): NOTE: loading flash file: iSCSI06/15/23-06:10:43 (tRAID): NOTE: loading flash file: MTLQLG06/15/23-06:10:44 (tRAID): NOTE: DSM: Current revision 706/15/23-06:10:44 (tRAID): NOTE: SYMBOL: SYMbolAPI registered.06/15/23-06:10:45 (tRAID): NOTE: RCBBitmapManager total RPA size = 365638451206/15/23-06:10:45 (tRAID): NOTE: PCI DevIdl 0x1 is GEN3 MPT Adapter - Host side06/15/23-06:10:45 (tRAID): NOTE: init: ioc: 0, PLVersion: 08-000-12-0006/15/23-06:10:45 (tRAID): NOTE: init call sasConfigForTbmChange TBM to Ext Mode ...06/15/23-06:10:45 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.06/15/23-06:10:46 (tRAID): NOTE: Enable TBM Ext Mode OKCable Management is NOT initialized. Code: x0000000006/15/23-06:10:46 (tRAID): NOTE: Initiating Host ioc:1 bringup06/15/23-06:10:46 (tRAID): WARN: Check/Do IOC FW download chanIdx 0 isHost=106/15/23-06:10:46 (tRAID): NOTE: IOC HW detected, index:0 type:host chan:0 chipID:97 rev:206/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x9 enclHandle:x2 numPhys:38 port:0 ioc:0 channel:0 numEntries:2206/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xa enclHandle:x3 numPhys:38 port:1 ioc:0 channel:1 numEntries:2206/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xb enclHandle:x4 numPhys:17 port:0 ioc:0 channel:0 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xd enclHandle:x5 numPhys:17 port:1 ioc:0 channel:1 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xc enclHandle:x6 numPhys:17 port:0 ioc:0 channel:0 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xe enclHandle:x7 numPhys:17 port:1 ioc:0 channel:1 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:xf enclHandle:x8 numPhys:17 port:0 ioc:0 channel:0 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x11 enclHandle:x9 numPhys:17 port:1 ioc:0 channel:1 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x10 enclHandle:xa numPhys:17 port:0 ioc:0 channel:0 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x12 enclHandle:xb numPhys:17 port:1 ioc:0 channel:1 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x13 enclHandle:xc numPhys:17 port:0 ioc:0 channel:0 numEntries:1706/15/23-06:10:48 (IOSched): NOTE: SAS Expander Added: expDevHandle:x14 enclHandle:xd numPhys:17 port:1 ioc:0 channel:1 numEntries:1706/15/23-06:10:49 (tRAID): NOTE: IOC:1 Firmware Version: 08-00-12-0006/15/23-06:10:50 (tRAID): NOTE: setIOCPhySettings Write the page06/15/23-06:10:51 (tRAID): NOTE: Configuring IOC Diagnostic Trace for ioc:106/15/23-06:10:51 (tRAID): NOTE: Diagnostic Trace Post message successful06/15/23-06:10:51 (tRAID): NOTE: IOC Snapshot Post message successful06/15/23-06:10:51 (SasEvtWkr0): NOTE: Alt controller path up on channel:0 devH:x16 expDevH:x9 phy:24 itn:106/15/23-06:10:51 (tSasExpChk): NOTE: sasExpanderCheck: alternate:0, start06/15/23-06:10:51 (SasEvtWkr0): NOTE: Alt controller path up on channel:1 devH:x15 expDevH:xa phy:20 itn:306/15/23-06:10:51 (tSasExpChk): NOTE: sasExpanderCheck: alternate:1, start06/15/23-06:10:52 (tSasExpChk): NOTE: Local Expander Firmware Version: 00.00.90.2006/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:17 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:30 is 049E06/15/23-06:10:52 (tSasExpChk): NOTE: Enabling this controller's expander phys, channel=006/15/23-06:10:52 (tSasExpChk): NOTE: sasExpanderCheck send icon connection up event channel:006/15/23-06:10:52 (tSasExpChk): NOTE: sasExpanderCheck: alternate:0, complete06/15/23-06:10:52 (sasEnPhys): NOTE: sasEnableDrivePhysTask: 0 phys enabled on channel 006/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:43 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:56 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:69 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:82 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:95 is 049E06/15/23-06:10:52 (tSasDiscCom): NOTE: SAS: Initial Discovery Complete Time: 38 seconds since last power on/reset, 10 seconds since sas instantiated06/15/23-06:10:52 (tSasDiscCom): NOTE: sasDiscoveryCompleteFirstTime send icon connection up event channel:006/15/23-06:10:52 (tSasDiscCom): NOTE: sasDiscoveryCompleteFirstTime send icon connection up event channel:106/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:108 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:120 is 049E06/15/23-06:10:52 (DcmmTask): NOTE: DCM Inquiry revision for itn:132 is 049E06/15/23-06:10:52 (tSasExpChk): NOTE: Alternate Expander Firmware Version: 00.00.90.20Reading Dump Header from 52000006/15/23-06:10:52 (tRAID): NOTE: usbd: discovered device, drive:006/15/23-06:10:53 (tRAID): NOTE: CrushMemoryPoolMgr: platform and memory (CPU MemSize:4096), adjusted allocating size to 262144 for CStripes06/15/23-06:10:54 (tSasExpChk): NOTE: sasExpanderCheck send icon connection up event channel:106/15/23-06:10:54 (tSasExpChk): NOTE: sasExpanderCheck: alternate:1, complete06/15/23-06:10:55 (tRAID): SOD: Instantiation Phase Complete06/15/23-06:10:54 (tRAID): NOTE: FTDC: On normal boot, succeeded initializing current FS in DQ Trace History, 2888704 bytes06/15/23-06:10:55 (tRAID): NOTE: Inter-Controller Communication Channels Opened06/15/23-06:10:58 (IOSched): NOTE: New Initiator: ioc: 0, port: 1, devHandle: x15, sasAddress: 500a098a51b2300006/15/23-06:10:58 (IOSched): NOTE: New Initiator: ioc: 0, port: 0, devHandle: x16, sasAddress: 500a098a51b2300406/15/23-06:10:58 (SasIniWkr0): NOTE: New Initiator: 1 - channel:1, devHandle:x15, SAS Address:500a098a51b2300006/15/23-06:10:58 (SasIniWkr0): NOTE: New Initiator: 2 - channel:0, devHandle:x16, SAS Address:500a098a51b2300406/15/23-06:10:59 (tRAID): NOTE: LockMgr Role is Slave06/15/23-06:10:59 (tRAID): NOTE: WWN baseName 000200a0-98a51be6 (valid==>SoftRst)06/15/23-06:11:00 (tRAID): NOTE: spmEarlyData: No data available06/15/23-06:11:00 (tRAID): SOD: Pre-Initialization Phase Complete06/15/23-06:11:01 (tHckReset): NOTE: Firmware running line - ON06/15/23-06:11:15 (tRAID): ERROR: dbm::prepareRecords caught DbmSizeException: recType: 22, bad record size from disk: 0, block size: 512, requested: 512, databaseType = 006/15/23-06:11:15 (tRAID): ERROR: In PersistenceManager::initialize: catch DbmNoFileSystemException: recType: 8406/15/23-06:11:15 (tRAID): ERROR: ADM Load Reservations failed with error (5) Exception06/15/23-06:11:15 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 106/15/23-06:11:15 (tRAID): NOTE: BackupDatabaseManager:initialReadFromNative No File System Exception: DbmNoFileSystemException: recType: 14006/15/23-06:11:15 (tRAID): WARN: Cmgr:: Offlined FileSystem Detected06/15/23-06:11:16 (tRAID): SOD: Code Synchronization Initialization Phase Complete06/15/23-06:11:15 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.06/15/23-06:11:15 (tRAID): WARN: USM Exception caught in processUsmHeader - DbmNoFileSystemException: recType: 3006/15/23-06:11:15 (tRAID): WARN: USM Error allocating UsmStableStorageHeader in processUsmHeader() - DbmNoFileSystemException: recType: 3006/15/23-06:11:15 (tRAID): NOTE: SOD failure in evf::VolumeCfgManager::initialize06/15/23-06:11:15 (tRAID): NOTE: DbmNoFileSystemException in evf::VolExtentMgr::initialize06/15/23-06:11:16 (tRAID): ERROR: Caught DbmNoFileSystemException: recType: 95 in initialize06/15/23-06:11:17 (tRAID): NOTE: DbmNoFileSystemException in utm::initialize06/15/23-06:11:17 (tRAID): NOTE: IOManager::restoreData - dataSize:0x2800000, startAddress:0x4f96ffe0006/15/23-06:11:18 (tRAID): NOTE: ncb::IOManager::restoreData - Successful06/15/23-06:11:18 (tRAID): NOTE: OBB Restore From Flash Completed06/15/23-06:11:19 (tRAID): NOTE: Successful retrieval of SAData from OBB06/15/23-06:11:19 (tRAID): NOTE: DbmNoFileSystemException in safe::initialize06/15/23-06:11:19 (tRAID): NOTE: SAFE: SAFEID record found in pstor.06/15/23-06:11:19 (tRAID): NOTE: safe::processPstorDatabase() completed.06/15/23-06:11:19 (tRAID): NOTE: safe pstor Local transaction committed06/15/23-06:11:19 (tRAID): NOTE: safe pstor transaction committed06/15/23-06:11:19 (tRAID): NOTE: DbmNoFileSystemException in safe::initialize06/15/23-06:11:19 (tRAID): NOTE: Safe message peering has been enabled.06/15/23-06:11:19 (tRAID): WARN: snrProcessDatabase: No File System Found06/15/23-06:11:19 (tRAID): WARN: spm::SPMManager::initialize NoFileSystem06/15/23-06:11:19 (tRAID): NOTE: sas: Peering enabled06/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09db4ae006/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 92 - recType: 92, txn: 0x09db4ae006/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09db4fe006/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 51 - recType: 51, txn: 0x09db4fe006/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09db4fe006/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 92 - recType: 92, txn: 0x09db4fe006/15/23-06:11:19 (tRAID): WARN: addChannel: Failed to create LocalTargetPort channel:406/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 42 - recType: 42, txn: 0x09da4c6806/15/23-06:11:19 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 92 - recType: 92, txn: 0x09da4c6806/15/23-06:11:19 (tRAID): WARN: addChannel: Failed to create LocalTargetPort channel:506/15/23-06:11:19 (tRAID): NOTE: iSCSI Queue Depth is(QLTA_MAX_TRBS) = 256006/15/23-06:11:19 (tRAID): NOTE: initializeFW: FW Version: 5.5.9.27706/15/23-06:11:19 (tRAID): NOTE: initializeFW: Options 0x053006/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSCSI Options 0x3b2006/15/23-06:11:19 (tRAID): NOTE: initializeFW: Additional Options 0x100006/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSNS Server 0.0.0.0:320506/15/23-06:11:19 (tRAID): NOTE: initializeFW: ISNSServerIPv6Addr 00:00:00:00:00:00:00:00 :320506/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSCSI Name iqn.2000-04.com.qlogic:.00a098a4ed85.106/15/23-06:11:19 (tRAID): NOTE: initializeFW: port = 0, IPv4 Enable = 0, IPv6 Enable = 006/15/23-06:11:19 (tQlgAen): NOTE: iSCSI Channel 4 port 0 Link Up06/15/23-06:11:19 (tRAID): NOTE: PHY version 1.66 desired 1.6606/15/23-06:11:19 (tRAID): NOTE: initializeFW: FW Version: 5.5.9.27706/15/23-06:11:19 (tRAID): NOTE: initializeFW: Options 0x053006/15/23-06:11:19 (tRAID): NOTE: initializeFW: iSCSI Options 0x3b2006/15/23-06:11:19 (tRAID): NOTE: initializeFW: Additional Options 0x100006/15/23-06:11:19 (tRAID): NOTE: initializeFW: port = 1, IPv4 Enable = 0, IPv6 Enable = 006/15/23-06:11:19 (tRAID): WARN: Error in updating in memory dq cfg!06/15/23-06:11:19 (tRAID): WARN: MelMgr::initialize FAILED: Exception DbmNoFileSystemException: recType: 25 Line 2206 File mlmMelMgr.cc06/15/23-06:11:19 (tRAID): WARN: readDatabaseSyslogConfig: Caught Exception DbmNoFileSystemException: recType: 74 Line 414 File mlmSyslogMgr.cc06/15/23-06:11:19 (tRAID): WARN: Syslog database access failed: Exception at Line 318 File mlmSyslogMgr.cc06/15/23-06:11:19 (tRAID): NOTE: RCBBitmapManager: numRCBS = 52802406/15/23-06:11:20 (tRAID): NOTE: CacheMgr::cacheOpenMirrorDevice:: mirror device 0xf0001106/15/23-06:11:20 (tRAID): NOTE: CacheStore::read(,): Exception DbmNoFileSystemException: recType: 24 - rethrowing same06/15/23-06:11:20 (tRAID): NOTE: CacheStore::read(): Exception DbmNoFileSystemException: recType: 24 - rethrowing same06/15/23-06:11:20 (tRAID): WARN: CCM: readAndValidateCacheStore() caught DbmNoFileSystemException: recType: 2406/15/23-06:11:20 (tRAID): NOTE: CCM: readAndValidateCacheStore() recovering06/15/23-06:11:20 (tRAID): NOTE: CCM: CacheStoreRecovery() partitioning for mirroring06/15/23-06:11:20 (tRAID): NOTE: CacheStoreExt::read(): Exception DbmNoFileSystemException: recType: 82 - rethrowing same06/15/23-06:11:20 (tRAID): WARN: CCM: readAndValidateCacheStore() cacheStoreExt read exception DbmNoFileSystemException: recType: 8206/15/23-06:11:20 (tRAID): NOTE: CCM: readAndValidateCacheStore() initialize CacheStoreExt with default values06/15/23-06:11:20 (tRAID): NOTE: CCM: Changing default demand cache flush values06/15/23-06:11:20 (tRAID): NOTE: CacheStore::write(): Exception DbmNoFileSystemException: recType: 2406/15/23-06:11:20 (tRAID): WARN: CCM: initialize() caught exception(2) CacheStoreDataException06/15/23-06:11:20 (tRAID): NOTE: CCM: sodMirrorCheckIn() waiting for alt cache mirror check in...06/15/23-06:11:21 (tRAID): WARN: CCM: initMirrorAltChkIn() cannot mirror06/15/23-06:11:21 (tRAID): WARN: CCM: initMirrorAltChkIn() setting MOS06/15/23-06:11:21 (tRAID): NOTE: doRecovery: firstRcb:x115b2260, rcbCount:264012, myMemory:106/15/23-06:11:22 (tRAID): NOTE: doRecovery: myMemory:1, IORCB:0, NEW:0, OLD:006/15/23-06:11:22 (tRAID): NOTE: recoverUnusedMemory: Global Pool: CBBase = 29791/29791, CBCur = 29791, CBAlloc = 0, CBFree = 2979106/15/23-06:11:22 (tRAID): WARN: Exception caught in presMgrInit - DbmNoFileSystemException: recType: 12Caught DbmNoFileSystemException: recType: 137 trying to get sub record instance06/15/23-06:11:22 (tRAID): WARN: *** DbmNoFileSystemException caught in ram::initialize should be caught in06/15/23-06:11:22 (tRAID): WARN: *** initialize routine where it occurred06/15/23-06:11:22 (tRAID): NOTE: DbmNoFileSystemException in vdm::DriveManager::initialize06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::VolumeGroupManager::initialize06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::CrushDriveManager::initialize06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::DacstoreVolManager::initialize06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::PieceManager::initialize06/15/23-06:11:23 (tRAID): ERROR: DbmNoFileSystemException in vdm::CrushStripePersistenceManager::initialize(1)06/15/23-06:11:23 (tRAID): NOTE: DbmNoFileSystemException in vdm::exop::ExclOpManager::initialize06/15/23-06:11:24 (tRAID): NOTE: CacheStore::write(): Exception DbmNoFileSystemException: recType: 2406/15/23-06:11:24 (tRAID): WARN: CCM: initComplete() caught(2) CacheStoreDataException06/15/23-06:11:24 (tRAID): NOTE: DbmNoFileSystemException in tpvm::initialize06/15/23-06:11:24 (tRAID): NOTE: DbmNoFileSystemException in arvm::AsyncMirrorManager::initialize06/15/23-06:11:24 (tRAID): NOTE: iopTrack Buffer Data has been cleared and reset06/15/23-06:11:25 (tRAID): NOTE: iopTrack Buffer Data has been cleared and reset06/15/23-06:11:25 (tRAID): WARN: iopDetune initialized without RDS - Symbol capabilities06/15/23-06:11:25 (tRAID): NOTE: iopTrack started with ringBuffer Active06/15/23-06:11:25 (tRAID): NOTE: Caught DbmNoFileSystemException: recType: 147 in initialize06/15/23-06:11:25 (tRAID): NOTE: SNMP ConfigurationMgr Exception: DbmNoFileSystemException: recType: 14706/15/23-06:11:25 (tRAID): WARN: SNMP disabled: DbmNoFileSystemException: recType: 147 (commit stat: 1)06/15/23-06:11:25 (tRAID): ERROR: dbm: SubRecInterface::save caught DbmNoFileSystemException: recType: 58 - recType: 58, txn: 0x15691b2006/15/23-06:11:25 (tRAID): WARN: Caught DbmNoFileSystemException: recType: 57 in sam::StorageArrayManager::initialize06/15/23-06:11:26 (tRAID): SOD: Initialization Phase Complete==============================================Title: Disk Array ControllerCopyright 2013-2016 NetApp, Inc. All Rights Reserved.Name: RCVersion: 08.25.04.60Date: 03/10/2016Time: 17:05:21 CSTModels: 2701Manager: devmgr.v1125api15.Manager==============================================06/15/23-06:11:26 (tRAID): sodMain Normal sequence finished, elapsed time = 45 seconds06/15/23-06:11:26 (tRAID): sodMain complete06/15/23-06:11:25 (ProcessHandlers): WARN: DbmNoFileSystemException: recType: 59 Line 2255 File cmgrControllerMgr.cc06/15/23-06:11:25 (tCmgrSbb): NOTE: Callback to report Chassis Serial Number validation, executed.06/15/23-06:11:25 (ProcessHandlers): NOTE: Workload Capture I/O tracing capture started.06/15/23-06:11:25 (ProcessHandlers): NOTE: Workload Capture I/O tracing summarization enabled06/15/23-06:11:25 (ProcessHandlers): NOTE: Workload Capture Performance Statistics capture started.06/15/23-06:11:25 (ProcessHandlers): NOTE: I/O path debug logger capture started.06/15/23-06:11:25 (IOSched): NOTE: UWMgr: Alt Mirror Check In Complete06/15/23-06:11:25 (IWTask): NOTE: UWMgr: IW mirroring started06/15/23-06:11:25 (bdbmBGTask): NOTE: OBB entering Frozen state06/15/23-06:11:26 (dsmUpgrade): NOTE: DSM: Async upgrade completed (0 drives, 0 requested)06/15/23-06:11:26 (ProcessHandlers): NOTE: SYMbol available06/15/23-06:11:26 (ProcessHandlers): SOD: sodComplete Notification Complete 

daniel.its

5 Posts

June 15th, 2023 00:00

Hi Marco,

there is no active contract for this device...

What makes me think, that there can't be an hardware issue, is that it's the same problem with both controller sets... I tried also the controllers from the other MD.

 

Greets

Daniel

DELL-Marco B

Moderator

 • 

3.5K Posts

June 15th, 2023 00:00

Hello,

 

is the system still under warranty?
I suggest you to open a support request to the phone support in order to have an online troubleshooting and see if there are some hardware issue.

 

Thanks

daniel.its

5 Posts

June 16th, 2023 02:00

Hi,

the problem was solved by a dell technician. They had to do a full reset off the device.

 

Greets Daniel

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