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Firewall rules to config supportassist in powerstore storage
Hi,
Any idea of destination URLs which need to be opened outbound connection from a powerstore storage through ports 443 & 8443 to configure supportassist using connect directly method. I found below KB article which explains requirements. But it only states to open outbound traffic and no idea on any destination URLs or public IPs.
Thanks,
Lahiru Pathirana
Origin3k
4 Operator
4 Operator
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1.9K Posts
1
September 28th, 2022 22:00
There is an List of all needed IPs/URLs which needs for SRS available under https://www.dell.com/support/kbdoc/de-de/000079836?lang=en
Regards,
Joerg
lahirupathirana
2 Posts
0
September 28th, 2022 23:00
Hi, Thanks.
Are Secure Remote Services and supportAssist the same?
Thanks,
Origin3k
4 Operator
4 Operator
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1.9K Posts
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September 28th, 2022 23:00
Yes it is.
Most of my customers only have one single unit so we implement "direct without remote".
"SupportAssist" is Dell speech and SRS is EMC one. Why you didnt get those infos from the reployment team? Here the Powerstore isnt available for customer install and you need a certified person/organization.
Regards,
Joerg
leefp
5 Posts
1
January 27th, 2023 05:00
Hi Lahiru- Here is the destination URL: esrs3-core.emc.com.
Thanks