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November 18th, 2009 08:00

devices not found with setup of Powerpath v5.3 and HP's EVA4400

hello,

Powerpath is am unable to see the LUNs on a EVA4400 disk array.   Here is what I do:

# powermt display dev=all
Device(s) not found.

When I run lvmdiskscan, I can see the LUNs, but powerpath doesn't

# lvmdiskscan
  /dev/sdq  [       20.00 GB]
  /dev/sda1 [      101.94 MB]
  /dev/sda2 [      136.02 GB] LVM physical volume
  /dev/sdb  [       50.00 GB]
  /dev/sdr  [       20.00 GB]
  /dev/sdc  [       50.00 GB]
  /dev/sds  [       15.00 GB]
  /dev/sdd  [       50.00 GB]
  /dev/sdt  [       40.00 GB]
  /dev/sde  [       50.00 GB]
  /dev/sdu  [       40.00 GB]
  /dev/sdf  [       20.00 GB]
  /dev/sdv  [       25.00 GB]
  /dev/sdg  [       15.00 GB]
  /dev/sdw  [       20.00 GB]
  /dev/sdh  [       40.00 GB]
  /dev/sdx  [       20.00 GB]
  /dev/sdi  [       40.00 GB]
  /dev/sdy  [       15.00 GB]
  /dev/sdj  [       25.00 GB]
  /dev/sdz  [       40.00 GB]
  /dev/sdk  [       20.00 GB]
  /dev/sdl  [       20.00 GB]
  /dev/sdm  [       15.00 GB]
  /dev/sdn  [       40.00 GB]
  /dev/sdo  [       40.00 GB]
  /dev/sdp  [       25.00 GB]
  25 disks
  1 partition
  0 LVM physical volume whole disks
  1 LVM physical volume

From my understanding, powerpath should work with this array type.   Any suggestions on what I need to do to get powerpath to work?

Thanks in Advance.

341 Posts

November 18th, 2009 23:00

Dynamox is correct, the EVA 4x00 series is not supported by EMC (and will not be supported via the RPQ process. From a previous post:

"The EVA4000 controller type is different from the other supported EVA models (3x00, 5x00 and 8x00).  PP doesn’t support the EVA4x00

4 Posts

November 18th, 2009 08:00

Adding Output from the PP_INQ command to show the disks on the SAN:

/sbin/pp_inq
Inquiry utility, Version V7.3-891 (Rev 2.0)      (SIL Version V6.5.2.0 (Edit Level 891)
Copyright (C) by EMC Corporation, all rights reserved.
For help type inq -h.

........................................................

---------------------------------------------------------------------
DEVICE     :VEND    ROD            :REV   :SER NUM    :CAP(kb)
---------------------------------------------------------------------
/dev/sda   ELL    ERC 6/i        :1.22  :           :   142737408
/dev/sdb   :HP      :HSV300          952  :AF00000WG0 :    52428800
/dev/sdc   :HP      :HSV300          952  :AF00000WF0 :    52428800
/dev/sdd   :HP      :HSV300          952  :AF00000WF0 :    52428800
/dev/sde   :HP      :HSV300          952  :AF00000WG0 :    52428800
/dev/sdf   :HP      :HSV300          952  :AF00000WG0 :    20971520
/dev/sdg   :HP      :HSV300          952  :AF00000WG0 :    15728640
/dev/sdh   :HP      :HSV300          952  :AF00000WG0 :    41943040
/dev/sdi   :HP      :HSV300          952  :AF00000WG0 :    41943040
/dev/sdj   :HP      :HSV300          952  :AF00000WG0 :    26214400
/dev/sdk   :HP      :HSV300          952  :AF00000WG0 :    20971520
/dev/sdl   :HP      :HSV300          952  :AF00000WF0 :    20971520
/dev/sdm   :HP      :HSV300          952  :AF00000WF0 :    15728640
/dev/sdn   :HP      :HSV300          952  :AF00000WF0 :    41943040
/dev/sdo   :HP      :HSV300          952  :AF00000WF0 :    41943040
/dev/sdp   :HP      :HSV300          952  :AF00000WF0 :    26214400
/dev/sdq   :HP      :HSV300          952  :AF00000WF0 :    20971520
/dev/sdr   :HP      :HSV300          952  :AF00000WF0 :    20971520
/dev/sds   :HP      :HSV300          952  :AF00000WF0 :    15728640
/dev/sdt   :HP      :HSV300          952  :AF00000WF0 :    41943040
/dev/sdu   :HP      :HSV300          952  :AF00000WF0 :    41943040
/dev/sdv   :HP      :HSV300          952  :AF00000WF0 :    26214400
/dev/sdw   :HP      :HSV300          952  :AF00000WF0 :    20971520
/dev/sdx   :HP      :HSV300          952  :AF00000WG0 :    20971520
/dev/sdy   :HP      :HSV300          952  :AF00000WG0 :    15728640
/dev/sdz   :HP      :HSV300          952  :AF00000WG0 :    41943040
/dev/dm-0  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-1  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-2  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-3  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-4  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-5  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-6  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-7  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-8  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-9  ELL    ERC 6/i        :1.22  :           :   142737408
/dev/sdaa  :HP      :HSV300          952  :AF00000WG0 :    41943040
/dev/sdab  :HP      :HSV300          952  :AF00000WG0 :    26214400
/dev/sdac  :HP      :HSV300          952  :AF00000WG0 :    20971520
/dev/sdad  :HP      :HSV300          952  :AF00000WG0 :     1048576
/dev/sdae  :HP      :HSV300          952  :AF00000WF0 :     1048576
/dev/sdaf  :HP      :HSV300          952  :AF00000WF0 :     1048576
/dev/sdag  :HP      :HSV300          952  :AF00000WG0 :     1048576
/dev/dm-10 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-11 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-12 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-13 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-14 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-15 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-16 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-17 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-18 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-19 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-20 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-21 ELL    ERC 6/i        :1.22  :           :   142737408
/dev/dm-22 ELL    ERC 6/i        :1.22  :           :   142737408

2 Intern

 • 

20.4K Posts

November 18th, 2009 08:00

i just checked in E-Lab and Powerpath 5.3 supports EVA3000, 5000 and 8000. I did not see any 4 thousand models.

4 Posts

November 18th, 2009 08:00

Things I forgot to add:

This is server is running Redhat Linux version 4 update 7 (2.6.9-78.0.22.ELsmp)

the HBA card is a Qlogic:  QLE2460

2 Intern

 • 

20.4K Posts

November 18th, 2009 08:00

PowerPath will not claim devices it's not designed to support. So you can use HP's multipathing software (Secure path ? ) or use Linux dm-mpio.

4 Posts

November 19th, 2009 05:00

Thanks Dynamox and Conor for your help.   This does explain why powerpath is not working in this setup.   This  is definitely a  bummer... 

Thanks again

154 Posts

November 19th, 2009 20:00

Hi rgrode.  Please contact me directly at your earliest convenience.  We would appreciate your input on this qualification.

stultz_brion@emc.com

Thanks, Brion

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