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9 Posts
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1598
ScaleIO 1.32.2 script fail's to install Plugin
Hello Techies ,
When I run the ScaleIOPlugin scrip for 1.32.2 and put in the creds ,vCenterIp and username (admin) it go's to attempting to connect but it never connects,Also I tried from another jump server and I get java error saying Java 1.6 or higher is needed where I have Java 1.8 installed
Already tried
reinstalling java,
rebooted vcenter once
rebooted jump server
What am I missing here ? I have heard from few other people they had similar issue.
gc_emc
45 Posts
0
August 27th, 2016 01:00
Hi Rishi, Can you make sure the VC and the host running the registration script are able to communicate with each other and there is no firewall in between that might block the traffic.
If still having issues- please provide details of ESXi version etc..
rishizalani
9 Posts
0
August 27th, 2016 09:00
Everything is connected but while running i get thumprint error & when I input the thumprint it says installation successful but never gets installed .
vCenter Version is 6.0 Build 3339084
ESXi Version is VMware ESXi, 6.0.0, 3568940
pawelw1
306 Posts
0
August 27th, 2016 15:00
Hi,
When you install the plugin, it will ask you to log out from the vSphere Web Client and log back it BEFORE you press enter - can you confirm you follow this step? This is crucial, as without doing that (logout, log back in) the plugin won't install correctly.
Thanks,
Pawel
gc_emc
45 Posts
0
August 28th, 2016 06:00
Try to clean up and re-install:
1.Un-register plugin.
2. Delete the files in the folder:
"C:\Windows\System32\config\systemprofile\AppData\Roaming\VMware\scaleio for Windows
3. Stop the service vSphere Web client on VC
4.Delete the files of the plugin in the folder:
"C:\ProgramData\VMware\vSphere Web Client\vc-packages\vsphere-client-serenity"
5. Start the service vSphere Web client on VC
6. Register the plugin again using the same ps1 script and ensure to log out and log back before hitting enter
7. Clear browser cache and log into vSphere Web Client
SanjeevMalhotra
138 Posts
0
August 29th, 2016 06:00
Follow KB https://support.emc.com/kb/464668 and KB https://support.emc.com/kb/463365 and let us know if these help.
Here are a few troubleshooting steps that you can perform:
SysEng777
25 Posts
0
September 1st, 2016 11:00
I found the easiest and cleanest way to install the plugin was by deploying the scaleio gateway first. You then run the script and choose I believe advanced vs standard. When asked to enter the URL, point it at the Gateway (use a similar URL as the standard method outputs when choosing to install that way.
The plugin installs every time I have tried vs when using the local web server copy the script stands up on your local machine when you choose standard.