Start a Conversation

Unsolved

Closed

Z

4 Posts

453

July 6th, 2023 04:00

SSD not detecting during installation RHEL 7.9 on server R250

I am writing to seek your guidance regarding an issue I am encountering while attempting to install RHEL 7.9 on a server poweredge R250. Specifically, the SSD is not being detected during the installation process.

OS Installation Summary.png

Moderator

 • 

8.7K Posts

July 6th, 2023 08:00

ZAIN_ALI,

 

 

Would you confirm a few things for me?

 

What is the part number of the SSD in question?

Are you using a hardware controller, if so which one?

If you have a controller, have you configured the drive there yet?

Why are you trying to install RHEL 7.9, is that a requirement? 

 

I ask as seen on page 15 here, RHEL 7.9 isn't supported on the R250, just 8.0 and above.

 

Let me know what you see. 

 

 

 

4 Posts

July 8th, 2023 01:00

Chris H,

RHEL is the requirement from the customer.

I am using the PERC S150 Controller

However I have updated the driver and firmware before going for installation and here is the list of them with their current versions, 

If I am missing anything or anything about the configuration of controller so please let me know.

Moderator

 • 

4K Posts

July 9th, 2023 18:00

Hello this may help:

Linux RAID

Linux operating systems supported:

  • Red Hat Enterprise Linux 8.0 and above
  • SUSE Linux Enterprise Server version 15 SP1 and above

https://dell.to/43dxNJz

 

 

or

 

https://dell.to/3NNwYl4

 

4 Posts

July 10th, 2023 03:00

Hi,

I have attempted to install RHEL 8.2, but when I reach the installation stage, no drives are appearing as options for installation.

 

Additionally, during the installation process, there is a dropdown menu with the following options available. However, I have chosen a different option "Any Other Operating System" and proceeded with the OS installation.

rpviewer.png

  

rpviewer (1).png

Do you think selecting the alternative option could be a possible cause of this issue?

Moderator

 • 

2.4K Posts

July 10th, 2023 03:00

Hi, please check driver OS pack is up to date I found this https://dell.to/44kNQa6;

Do you use Dell-certified SSDs? please check your SSD is configured properly in the BIOS Configuration Utility or Ctrl+R. You may need to check if your SSD is visible, online, initialized in the BIOS Configuration Utility or Ctrl+R. If not.

No Events found!

Top