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August 5th, 2021 05:00

R720 SSD compatibility

Hi All,

I want to reuse one of our DELL R720 (previously used as ESX hypervisor, running on SD cards) as a physical Linux Server.

There where no hard drives provided, so I put a Samsung SSD EVO 860 500Go in slot 0 and a Samsung SSD EVO 870 2 To in slot 1 (no mirroring need). R720 has 8 slots in front, 3.5 size.

Disk tray removing are detected and appear on the front screen, nut none of the disk tray leds are lightning.

Initial BIOS configuration for SATA settings indicates "AHCI Mode" for Embedded SATA. I've tried to activate the S110 Controller by switching to "RAID Mode", but S110 configuration displays none of the SSD drives.

Is there something else to configure? llinked to BIOS version?

S110 should be SSD compliant according the S110 specifications.

Any help would be appreciate! 

Thanks,

Thomas

4 Operator

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3K Posts

August 5th, 2021 18:00

No. If SAS A & B is connected as per below picture, then you need to have a integrated storage controller on slot 3 of below picture. Can you check that.

Below are list if integrated storage controller which is supported in R720

TY8F9 ASSY,CRD,CTL,H710P,1GB,NV,MCRD
5CT6D ASSY,CRD,CTL,H710,512,NV,MCRD
K09CJ PWA,CTL,SAS,H310,MCRD

 

DELLShineK_0-1628211572983.png

If you want to use embedded S110, you can try connecting as per figure 3 of the link. As this is not a supported configuration for 8 X 3.5 backplane it is not validated and I can not guarantee that it will work. For this you need to use cable with part# MPXC8

4 Operator

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3K Posts

August 5th, 2021 06:00

Can you check the connectivity of backplane. You can refer "Figure 1. Removing and Installing the 3.5 Inch (x8) SAS/SATA Backplane—PowerEdge R720" and "Figure 2. Cabling Diagram—3.5 Inch (x8) SAS/SATA Backplane—PowerEdge R720" for connectivity details for 8 X 3.5 drive backplane. 8 X 3.5 backplane also need integrated storage controller card to be installed on the server

 

https://www.dell.com/support/manuals/en-us/poweredge-r720/720720xdom/removing-the-hard-drive-backplane?guid=guid-460ea053-a7d7-4d92-aed5-faed86f44d0e&lang=en-us 

10 Posts

August 5th, 2021 07:00

Hi Shine,

Hard disk removal from the backplane are detected by the server (message on the digital screen on front panel), suggesting to me that the backplane are well connected?

Both SAS cables are connected to the motherboard like figure 2.

I have no other controller that the embedded S110 storage controller, but it should do the job?!

BR

Thomas

4 Operator

 • 

3K Posts

August 5th, 2021 08:00

You need to have a integrated storage controller connected to slot 3 as per that diagram. S110 can not detect drives in this configuration. Only 4 drive system ("Figure 3. Cabling Diagram—3.5 Inch (x4) SAS/SATA Backplane—PowerEdge R720") support S110 in R720. 

10 Posts

August 5th, 2021 11:00

So you mean that I will have to connect SAS A cable to another motherboard connector and use slot 3? My current configuration is a 8x 3.5 backplane, and SAS A & B cables are connected like figure 2 in the documentation you provided.

BR

Thomas

10 Posts

August 9th, 2021 00:00

Hi,

I've just ordered a PERC H710 Controller, I'll let you know

10 Posts

August 11th, 2021 01:00

Hello,

I've installed a DELL PERC H710 Mini Mono RAID Controller - 512 MB Cache 5CT6D, and now I can see both SSD hard drives ! Thank you for your help Shine !DELL01.jpg

 

Meanwhile, I have another message during Boot process, linked to a PERC battery - should I order some additionnal part (battery)?

DELL02.jpg

 

Thank you,Thomas

4 Operator

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3K Posts

August 11th, 2021 02:00

Can you check whether H710 you connected have a battery on it. If it have a battery then you can give some time to see whether it is getting charged and error goes away after some time. 

If not you need to connect a battery to remove that warning. 70K80 is the part number of battery for H710.

 

10 Posts

August 11th, 2021 06:00

Hi,

I've checked my 5CT6D H710, there is no battery on it I've just ordered one.

Thank you Shine for your help, I will close the topic. 

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