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July 5th, 2024 09:33

iDRAC shows removed/installed at the same time once using "ledctl"

I'm trying to use ledctl to locate an SSD, but the iDRAC shows that all the devices have been removed and installed at the same time, even after I set the "normal" command with ledctl module. 

Am I missing something, or is there a pre-state I need to be aware of?

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8.9K Posts

July 5th, 2024 13:48

Liam9652,

 

With the iDrac showing the drive inserted and removed, I would start with ensuring the server is up to date on BIOS, iDrac, raid controller, as well as drives (if available). After that the page here should help with Ledctl.

 

Let me know if this helps. 

 

 

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July 8th, 2024 04:11

@DELL-Chris H​ 

Hi, I was already updated to the newest version of BIOS/CPLD/iDRAC9 this morning; however, the issue is the same; even when I set the normal/locate, the iDRAC always reported all the drives had been removed and installed simultaneously.

And I didn't create any RAID function in my system(Ubunt20.04/5.4.0-174).
BTW, I also changed the different models of SSD the issue is the same.

[the ledmon command]
#sudo ledctl normal=/dev/nvme0n1
#sudo ledctl locate=/dev/nvme0n1

There are not shows any error once I execute it, however, the idrac event will shows all the drives were removed and installed
#idrac system event report

#nvme list


#lsblk


The newest version on your webstie.

Current Version on my system:

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4.1K Posts

July 8th, 2024 08:18

Hello, have you come across this article?

https://dell.to/4cnh2RH

Respectfully,

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6 Posts

July 8th, 2024 10:02

@DELL-Young E​ 

LED function is working fine; however, the idrac would show the drives had been removed and then installed, but I didn't remove it 
In the linux system, no hot removal events happened, and it only happened in the idrac system event logs.

(edited)

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2.5K Posts

July 8th, 2024 11:11

Hi,

Please delete the system event log and perform an iDRAC soft reset and see if the warnings appear again. Because sometimes SEL that is not cleared can cause the same logging. Your iDRAC settings will not be lost during soft reset. https://dell.to/3xErzsL

 

Hope that helps!

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July 9th, 2024 00:53

@DELL-Erman O​ Hi, I tried your suggestion to reset iDrac, but the issue it's the same, it still happened.

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4.1K Posts

July 9th, 2024 05:50

Hello, overall, I would say if this doesn't affect running the service, it's ignorable, that's how I see it.

Respectfully,

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July 9th, 2024 06:10

@DELL-Young E​ , Hi, it will affect our admin to monitor system, so we still want to know how to fix it

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July 9th, 2024 10:08

@Liam9652 I believe it the latest letctl doesn't support yet with 15G servers. And as I can see you have a R750 server. I saw Dell engineering work on that. Meanwhile you can download dellssd.c here https://dell.to/4bCJDBa and recompile it. 

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July 9th, 2024 15:23

@DELL-Erman O​ Hi, the newest ledmon already supports 15G, so it should work fine on 15G server, and I always use the ledmon v1.0 to run this test. So, the newest version always has this issue.

Please help us to fix it.

https://github.com/intel/ledmon/blob/main/src/lib/dellssd.c#L234

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