Disk continue to fail even after replacing on PERC H730 Mini

Question

We had a 2tb disk (MG03SCA200) showing as failed on our poweredge r740xd so replacement disk sent by 3rd party (WD2000FYYG) was swapped over but failed again. They have requested logs, can see no other issue but we have tried a further two drives they have sent and they both fail approx 2 hours after swapping over with Fault detected on drive 3 in disk drive bay 1

Looking at the Alert log the drives trys to start a rebuild but then there are a lot of these errors before it fails again Unexpected sense. SCSI sense data: Sense key: B Sense code: 0 Sense qualifier: 0: Physical Disk 0:1:3 Controller 0, Connector 0

Any ideas on how to resolve?

Praveen.Singh · Accepted Answer

Hello friend,

can’t see the details of original part but the replcement part you are using is YY34F and I believe what you required is 829T8 and these are the alternate parts below:-

Alternative Dell Part Number(s):R755K, 0R755K, WDC07, 0WDC07, 1P7DP, 01P7DP, 67TMT, 067TMT

Regards

Praveen singh

gordonberry19 · Answer

Hi,  I'm assuming provider has checked compatibility, below is original working disk and this is the failed replacement

Praveen.Singh · Answer

Hello, @gordonberry19 The disk you are using is of Toshiba and the provider is shipping is WD have you verified the compatibility? what are the dell part numbers of the disks?

DELL-Young E · Answer

Hello, I read through the thread here and back up troubleshooting Praveen has provided for you. He's spot on.

gordonberry19 · Answer

@Praveen.Singh many thanks! getting one of the alternative parts you suggested solved the issue.

Praveen.Singh · Answer

@gordonberry19  Great..!!

PowerEdge HDD/SCSI/RAID

Disk continue to fail even after replacing on PERC H730 Mini

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