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June 3rd, 2024 19:08

Problems with ram after processor replacement.

Hello,

I have a R540 server with:

Xeon 4210R

2x16 GB (2x8r 3200)

2x 32 GB (2x8r 3200)

4x 32 GB (2x4R 2400)

Everything in this configuration worked perfectly. Due to resource constraints, I decided to replace it with 2x Xeon Gold 6138. And here I have a problem no matter if I use one cpu or two, I can't use all the ram memory.

I've tried many configurations and the best I've been able to do is 3x 32GB (2400). The rest of the memories either don't run at all (idrac doesn't detect them) or they cause the error “ Multi-bit memory errors are detected on the memory device at location(s) ”.

When running the server with 2x 32GB(3200), there is a message "No memory found, No usable Dimms found. Verify the Dimms are properly seated and thaat they are installed in the correct sockets."

Is there anything I can do, or combination of slots that will work?

Moderator

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4K Posts

June 4th, 2024 02:12

Hello thanks for choosing Dell and welcome to our community.

I suggest you use just one memory and see how it is. One CPU, one memory.

Respectfully,

 

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18 Posts

June 4th, 2024 13:49

Hi, so first I would´t use 2400 RAM with Gold CPU, it doen´t really match together.

So I would remove the CPU and take a look at the sockets if there´s no broked or damaged pins onboard. I already had this problem before with unrecognised RAM because of a damaged pin in the Processor Socket.

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23 Posts

June 15th, 2024 08:32

I would suggest to use intel GOLD in CPU1 and only test 1 memory, then 2 memory... all the way to 8pc of memory. 

If that works then you take all memory out and add CPU2 and slowly add the memory by 

A1 B1, A7

A2 B2, A8

A3 B3

A4 B4 A9

... etc

Steve

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