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1 Rookie

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81 Posts

5771

August 5th, 2021 01:00

Memory Reference Code (MRC) warning location information is logged R930 issue

HI all,

 I have problem all the time with server R930 

"Memory Reference Code (MRC) warning location information is logged"

Config:

CPU: 2x E7-8870 V4

Ram : 4 x 32 GB (MTA36ASF4G72PZ-2G3)

Everything is updated to newsiest versions.

 

Maybe I dint populated memory correct or ,I really don't know , I need help badly.

 

Thank you all.

 

4 Operator

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3K Posts

August 5th, 2021 03:00

Where are you seeing this error. If you have access to iDRAC, can you check logs in iDRAC to see whether it have any useful information. You can also just connect one DIMM to each CPU and see whether issue exist after that. If issue still exist you can try with other 2 DIMM. This way we can figure out whether it is a memory module issue

1 Rookie

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81 Posts

August 5th, 2021 04:00

Hi Shine K ,

Yes I can connect to IDRAC, none, zero information in Idrac logs.

I googled three days already nobody don't know.

Idrac logs.

DLOAD_0-1628162991831.png

 

 

 

 

 

1 Rookie

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81 Posts

August 5th, 2021 04:00

I try everything, one dimm per CPU ,one CPU and one dimm, same issue. 

 

1 Rookie

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81 Posts

August 5th, 2021 06:00

After tests I got this. 

 

DLOAD_0-1628168654122.png

 

Moderator

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3.7K Posts

August 5th, 2021 07:00

Hello DLOAD,

 

Were any failures logged in the test? 

Did you recently update the BIOS? This looks like the self healingl

What is DDR4 Self-healing on Dell PowerEdge Servers with Intel Xeon Scalable Processors

https://www.dell.com/support/kbdoc/en-us/000053203/what-is-ddr4-self-healing-on-dell-poweredge-servers-with-intel-xeon-scalable-processors?lang=en

 

 

1 Rookie

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81 Posts

August 5th, 2021 23:00

Hi Charles,

Yes everything is updated to the new version. 

I will check this, this is something new for me.

 

Thank you . 

1 Rookie

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81 Posts

August 6th, 2021 01:00

So this is not error just warning!?, This is nonsense, yellow light is there all the time . 

Is there any solution. 

Moderator

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2.4K Posts

August 6th, 2021 02:00

Hello,

 

What I could find as a short explanation about this error: 


MEM9013
Message Memory Reference Code (MRC) warning location information is logged.
Detailed Description BIOS logged location information of a Memory Reference Code (MRC) warning. This information can be reviewed
by using a tool which displays raw IPMI SEL data such as IPMItool with the -vvv option or RACADM with the -E
option.

 

In addition, the document in Charles' previous post is quite detailed. As far as I've reviewed the issue, you've done the BIOS update. After the update, I would like to ask you to clear the SEL log in iDRAC,

1 Rookie

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81 Posts

August 6th, 2021 02:00

HI Erman,

 

Thank you for your time.

I clear SEL log a millions times, same issue show up always . 

I will try with IPM .

 

Thank you. 

 

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