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Lifecycle controller fault on a XC730xd
Hi Dell people.
Recently the IDRAC has started to play up on my XC730xd /R730, i.e. dropping connection quite often and sometimes will just not work.
However, as of today i cannot even get into my lifecycle controller nor access my idrac.
i have done the following in no particular order in attmpted to fix the issue.
- Performed NVRAM clear procedure.
- Powerd off, drained power & unplugged all peripherals.
- Reset idrac through the BIOS.
- Updated the BIOS to the latest verison.
However i still can't get to the LC.
from what i can see is that i cannot even update the LC as it just gets stuck into a boot loop and the idrac locks up.
Any suggestions?
i have attached photos with a number of the errors showing.
<Private data removed from public view. DELL-Admin>
DELL-Charles R
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August 1st, 2024 14:25
Hello,
You have done most all the recommended things to try.
Lastly you may try iDRAC Recovery Procedure with firmimg.d7:
Directions: https://dell.to/3LM3aVx
If that does not fix the iDRAC then you will most likely need to replace the system board.
Near the CPU socked and DIMM sockets there is a QR sticker with a DP/N number on it. That is your system board part number.
You can contact Sales and ask for the Spare Part department to get a quote and purchase.