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107 Posts

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June 26th, 2020 23:00

Optiplex 960 w Intel Series 4 chipset screen too dark

My graphics card was going bad so I removed it and switched back to the onboard graphics chipset on my Dell Optiplex 960 MT, running Windows XP.  Now I'm finding some videos, especially with dark backgrounds, are too dark and it can be hard to see things sometimes.  I've checked the monitor adjustments (Samsung 220wm) and the brightness is at 99 so there's no room for change there. 

In Device Manager/Display Adapters,  I find there are two instances of the Intel 4 Series Internal Chipset.  I don't know if I should uninstall one of these or just leave them alone.  The chipset driver (in both is 6.10.14.5420 dated 7-23-12).  I downloaded the latest driver(s) for this computer, installed it, but it didn't show up in Device Manager, so I'm still going with the original driver and not sure if the newer one would make any difference anyway,

I'd like to know if there are any adjustments for the on board chipset.  Is there software that would allow me to make some adjustments to improve this dark screen problem? 

In the meantime I'm looking for a used Nvidia GTX 750ti graphics card, or something that would give me optimal capability for video(I'm not a gamer) and have WinXP drivers available.  But I'd like to fix the current problem first.

 

9 Legend

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47K Posts

June 27th, 2020 02:00

You need the Intel GMA 4500HD Graphics or ATI Driver to adjust the gamma for VGA.  generic vga driver doesnt have that,

http://downloads.dell.com/published/pages/optiplex-960.html

Description Download
AMD Radeon HD3450 256M Graphics Driver
This package provides the AMD Radeon HD3450 256M Graphics Driver and is supported on OptiPlex 580 that is running the following Windows Operating Systems: XP, Vista and Windows 7.More details
 

http://downloads.dell.com/FOLDER27539M/1/VIDEO_DRVR_WIN_R252163.EXE

Intel GMA 4500HD/4500MHD Driver
This package provides the Intel GMA 4500HD/4500MHD Driver and is supported on OptiPlex and Latitude models that are running the following Windows Operating System: XP.More details
 

http://downloads.dell.com/FOLDER01080833M/2/Video_Driver_MXYGW_WN_6.14.10.5420_A15.EXE

 

 

1 Rookie

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107 Posts

June 26th, 2020 23:00

I also wanted to add that the tool bar(s) with all my open tabs, in Firefox 52.9 ESR, is always too dark and difficult to read.  Most text pages are ok and don't have this dark issue.

1 Rookie

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107 Posts

June 30th, 2020 01:00

Thanks for the driver links.  It turns out that I already have the HD4500 driver installed.  So the problem is finding a control center where I can make adjustments such as gamma.  I tried running the setupICC.exe file but nothing seems to happen when I do.  I haven't found anything else that looks like a control center.  Do you have any idea where I would find it?

9 Legend

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47K Posts

June 30th, 2020 06:00

Both the ATI driver and INTEL Driver have Gamma Adjustment for VGA.

Depends on what the monitor is attached to.

https://www.intel.in/content/www/in/en/support/articles/000006944/graphics-drivers.html

 

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