6 Posts
0
2397
Optiplex 9020 all USB 3.0 ports work the same as 2.0
OptiPlex 9020
i need to use usb 3.0 these usb detect like other usb2.0,
tried to uninstall usb by disabling usb. bios and usb have the latest update
6 Posts
0
2397
OptiPlex 9020
i need to use usb 3.0 these usb detect like other usb2.0,
tried to uninstall usb by disabling usb. bios and usb have the latest update
Top
bradthetechnut
6 Professor
6 Professor
•
7.7K Posts
0
July 15th, 2022 10:00
What OS do you have? Win10 has USB 3.0 built in. So if you have that, that suggests another problem. If you have Win7 which doesn't have USB 3.0 built in, then it could be a driver problem.
EDIT: Not sure how I missed it initially that you have Win10. Might have to reload Win10 to get USB 3.0 working again.
First, there's another trick to try. With a flash drive or other peripheral plugged into USB 3.0, go into Device Manager and click on Update Hardware. The icon for it is near the top of the window.
JOcean
7 Technologist
7 Technologist
•
12.1K Posts
0
July 13th, 2022 04:00
You did not state which version of Windows you are running, that makes a difference. This forum thread may help. Also do you have the latest chipset drivers installed which are available here.
redxps630
7 Technologist
7 Technologist
•
10.7K Posts
1
July 13th, 2022 10:00
Re: all USB 3.0 ports work the same as 2.0
can you upload screenshot of data transfer speed of same usb flash drive in both 2.0 and 3.0 USB ports of your 9020? seems to imply that there is no detectable difference between the two ports at front and back.
bradthetechnut
6 Professor
6 Professor
•
7.7K Posts
0
July 13th, 2022 18:00
Hi @XcoolmanX,
If you upload comparison screengrabs, please make sure they're both in the same direction. So if one USB transfer screengrab is from unloading from flash drive to PC, then both should be that way as loading from PC to flashdrive is slower.
XcoolmanX
6 Posts
0
July 15th, 2022 00:00
bradthetechnut
both are on the same side
XcoolmanX
6 Posts
0
July 15th, 2022 00:00