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December 30th, 2022 12:00

OptiPlex 7040 microphone issue

OptiPlex 7040

OptiPlex 7040

I am having issues with my front panel in-line headset jack. I installed latest realtek driver from Dell page but when i try to connect headset with microphone (or any other) I only get these options:

Fl0w1905_0-1672432358679.png

 

8 Wizard

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17K Posts

December 31st, 2022 18:00

If your front panel has separate sockets for headphones and mic, your headset must have two separate plugs. Same for single-jack (just have only one plug ... like one for your cell-phone) ... or you need an adapter cable.

Can can un-check that pop-up and just use (config) your headset normally.

Now-days, most headsets are USB-based (meaning, they have their own "sound card" inside the headset).

6 Professor

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8.4K Posts

January 3rd, 2023 17:00

Hi @Tesla1856, I don't know about gaming systems, but newer Optiplex's have only one dual purpose jack in the front and back.  This has been challenging for many.

Hi @Fl0w1905, with device connected:  Right click speaker icon on taskbar > Sounds > Recording tab > Double click device icon > Listen tab > Checkmark box for Listen to this device.  Screengrab below.  After that's done, and that little window pops up that you screengrabbed, click on 'Headphones' if 'headset' doesn't show up.

If that doesn't work, 3 workarounds I can think of:  Use BT headset (similar to what I think @Tesla1856 suggested).  Less desirable, but an option:  Use a PCIe soundcard to have separate input and output jacks and use a splitter.

3rd option:  Use a USB to headphone jack adapter.  May still need a splitter.  SABRENT USB External Stereo Sound Adapter for Windows and Mac. Plug and Play No Drivers Needed. (AU-MMSA) https://a.co/d/f4NAm3E

2022_12_27 8_13 PM Office Lens.jpg

8 Wizard

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17K Posts

January 6th, 2023 20:00


@bradthetechnut wrote:

 newer Optiplex's have only one dual purpose jack in the front and back. 


Nice.

6 Professor

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8.4K Posts

January 7th, 2023 11:00

Yah, it certainly wouldn't serve my purposes either.

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