Optiplex 3050/3060, HDMI issues

Hi @wtbstuff,

Checked on ViewSonic VA2252SM spec and it shows VGA/DVI-D/DisplayPort only. Are you using some kind of HDMI-to-VGA/DVI-D/DisplayPort cables or converters?

Hi @wtbstuff ,

Sounds like a HDMI handshaking or overscan/underscan problem.

It once happened to my Lenovo laptop and a NEC old LCD. Finally found that I have to switch between overscan or underscan mode to get a proper display.

Wrong scan mode setting may lead to over-sized display, or even no display at all like yours. Several things you may check on:

1. Check the ViewSonic monitor and see if any options related with HDMI scanning mode, specially if there's an option set as "Auto". It's because problem on your cases only happened to some of the same hardware combination but not all. "Auto" may lead to a wrong configuration sometimes.
2. I guess you are connecting with the on-board VGA port of Optiplex 3050, which is an Intel HD chipset, right? If so, check on Intel HD control panel and see if any settings are HDMI overscan/underscan related. I know Nvidia driver with such options but not sure about Intel HD

I tried the over under scan on the monitor it did not help. I have pcs now that worked for days just stop on the hdmi out. I looked in the intel drive and could not find any of those setting under the intel driver. I have tried a dell monitor and a planar still no video out. I have another 7 pcs that are not working.

fwiw, is there a reason why you are not using DisplayPort cables to interconnect your 3050/3060 and Viewsonic monitors ?

Converting from digital (HDMI, DP) to analogue (VGA) standards can some times be problematic.  There is also a drop In picture sharpness (eg. small text) when using VGA.

Hi @wtbstuff ,

Further googled and found cases as yours without a solid solution. Some of them already give up troubleshooting and go for a workaround by using a DVI splitter, i.e. neglect the HDMI port.

There are 2 ports one is display port and that is going to dvi and works fine.

The hdmi out I was going to vga and does not work.

I do have one hdmi to DVI cable it still does not give a signal and does not work.

I think the issue is the hdmi out.  

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@wtbstuff wrote:
Yes I have we have hdmi to vga. 

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VGA :Surprise: Nobody uses VGA any more.

Also, any "converter cables" should be avoided.

OptiPlex-3060 Micro has a DisplayPort. Use that with a native/plain DP cable.

Office PCs should be using DP anyway (it replace DVI). HDMI is a consumer-display-interface and just there as a last-resort.  

nails this on the head.

do not use adaptors, or learn

most adaptor can fail easy , on vast PC and others work ok. (toss a coin, and you even say that effect) so end it.

buy a  monitor that uses DVI or HDMI or better DP , DP is future proofing. (DP is advanced HDMI)

or  buy video card that supports what your Monitor uses best.

do not use adapters wow, 7 motherboard, wow, just wow.

or buy 10 brands of adaptors and use what works today.  then switch when the moon phases change.

your call; your time; your cash.  what is best for the future is obvious.  IMO!!

Good day

I also have the issue with the Dell 3060 micro PC HDMI port. I use hdmi cable to the hdmi port on the monitor and still no display. Been through 3 motherboards, still no hdmi display, on 3 monitors plus a tv. Windows updates, driver updates nothing. Display port works perfectly, even with adaptor to hdmi or dvi or vga. I do not have a display port monitor and my only option is the hdmi port. Why have it if it does not work?

Dell is useless with the issue.

Any advice, besides do not buy dell...

I had a similar issue, though not exact. I had an Opitplex 3050, it has a dp and hdmi port. I used two vga adapters for both monitors. Only the DP would display if both were plugged in. If only the HDMI was plugged in, it would display. It had an onboard intel 530. Windows pulled the latest drivers. I had to go into the Intel graphics settings to find that one monitor was disabled. All I had to do was enable the second monitor. 

We've got exactly the same issue with some of our 3060s & 3070s using HDMI (no converters) 

Some seem to have resolved themselves after various restarts + driver updates - I honestly can't say which if the 2 definitively fixed the issue, but we still occasionally get a few that simply refuse to output via HDMI. DisplayPort works fine, but none of our monitors are DisplayPort. 

We've currently got one deice that hasn't responded to anything we've tried so far. Output via DisplayPort works fine, no output via HDMI (this is one of the 3070s all drivers fully up to date)

PCs are using Dell E2420HS 24 inch monitors.

bh23297,

Did you try the information posted by forum user "mogenheid" to see if that will resolve the issue?

Hi @wtbstuff,

I had a similar issue with mine.  the display port worked fine, but not the HDMI.  What worked for me was to download and install Support Assist and update the display adapter driver.  Hope that works for you too.

*********** problem solved ***************

Dell Optiplex new, Core I5 8400 integrated graphics Intel UHD 630.

The PC starts, but the screen connected via HDMI does not display anything!

With other screens, other cables, the same

Fortunately, connected in VGA, normal behavior

3 findings!

- on the WEB, many have this problem, it seems that no one has found a solution.

- there is NO VGA – HDMI setting, even in the bios. It's automatic. The conclusion is that everything happens as if the HDMI socket of the PC was defective.

- Solution: purchase of a DP-HDMI cable (Hama 28 Euros). Connection to the socket DP of the PC and to the HDMI socket of the screen, normal operation!

Merry Christmas !

Fastdiver