Start a Conversation

Unsolved

A

4 Posts

1549

January 10th, 2023 21:00

NO Display for Dell Optiplex 7040

Hi My Optiplex 7040 is not showing anything on screen while poweing on..(No DELL Logo , no option for BIOS test)

LED light on CPU glows White and fans are running..

LAN LEDs are glowing while connected, but no light for Keyboard and mouse.

Tried reseating of cables, RAM and CMOS Battery.. but still no change..

I have tried with a HDMI to VGA adapter and also with DP cable .

Checked connecting with all diplay ports in CPU, but no display..

 

ANY SOLUTION...??

7 Technologist

 • 

11K Posts

January 10th, 2023 22:00

Try replace cmos battery with a new battery and clear cmos settings via motherboard CLR CMOS jumper pins.

on 7040 mt there is a set of JMP1 jumper pins 1-6. Pin5-6 short are for clear cmos. Instructions are print out on board.

4 Posts

January 10th, 2023 23:00

@redxps630 Thanks for reply......

I already have replaced CMOS battey..

 

and couldnt find Jumper pins 1-6..   can see one Jumper connected in PWCLR ..

should I try power on after removing it ??

 

5 Practitioner

 • 

5.6K Posts

January 11th, 2023 02:00

That is clear password jumper.  However, you can use that jumper to connect the clear cmos pins.  It located at the edge of motherboard by the power supply and about at the middle of the PCIe x16 slot.

Leave it on the clear cmos about 5 seconds then remove it.  Put the jumper back onto password pins.

7 Technologist

 • 

11K Posts

January 11th, 2023 05:00

07D83973-F81B-4916-8A6B-6E781A397C8A.jpegB7639135-1F47-437B-9B9B-6DD4223D03C8.jpeg

5 Practitioner

 • 

5.6K Posts

January 11th, 2023 22:00

No, that is the USB connector (CLINK).  Look more to your left, around the middle of a long blue slot.

@redxps630 , I think OP has an SFF unit, not a tower.

4 Posts

January 11th, 2023 22:00

 

@redxps630  @Chino de Oro 

 

 

 Thans for reply

 

Seems like one PIN is gone frm my board < Hope this is the PINs you are asking to use jumper..

 

 7040.png

4 Posts

January 11th, 2023 22:00

I Found it.. CMCLR pins..

 

Tried to power ON after putting Jumper on it for 5 seconds..

 

Now i can see Mouse LED is glowing for some times , but nothing on display..

Tried both DP and HDMI...

5 Practitioner

 • 

5.6K Posts

January 12th, 2023 01:00

I was trying to prevent you from shorting the wrong jumpers and may cause electrical damage to your board.  I did not mean to interrupt your troubleshooting with Red.  You were in capable good hand.

While waiting for Red, you can try some more troubleshooting yourself.  Assuming that you have good working monitor and cable, you can try removing all PCIe cards and all memory stick.  Unplug all drives.  Power on your machine with just your CPU to trigger diagnostics light, error codes and maybe video.

If you get some good result (display), start to put back one component at a time until your machine breaks again.  That will tell you the cause.

If you get nothing change, test your power supply.

7 Technologist

 • 

11K Posts

January 12th, 2023 22:00

Thanks chino for helping OP.  agree w diagnostic steps in no post situation.

I may add, it is helpful to note color of power button led. If amber (steady or blinking), it would suggest either motherboard or psu issue.  If led is steady white, that is a good sign.  re: LED light on CPU glows White, does this mean power button led?

chino is also correct noting it is 7040 SFF.FE2CBAD4-9842-467B-8965-C5E2006394F3.jpeg

It seems standard config is have hdmi DP on board video but no VGA (optional)

redxps630_0-1673591366412.jpeg

 

 

1 Message

October 18th, 2023 08:39

did you manage to solve it? I am going through the same situation with a sff. no video

3 Posts

January 13th, 2024 14:12

I have an Optiplex 5040 SFF equipped with a chassis intrusion switch where if I do not put the cover back on or press the chassis intrusion switch, the computer will not boot to BIOS and output to a monitor. Not sure if the Optiplex 7040 has the same issue as I've never worked on one before. 

1 Message

February 24th, 2024 01:42

Was a solution found for this issue?

1 Rookie

 • 

1 Message

June 28th, 2024 10:44

I have Optiplex 7040 SFF. It is not starting. No display. Only the cooling fan is running and the LED is showing two blinks followed by a short pause, three blinks, long pause, then repeats (2.3).

I have checked by replacing the RAM with another active one, but no result.

Please assist me and solve the issue.

1 Rookie

 • 

1 Message

July 23rd, 2024 05:00

Moi aussi meme probleme

1 Rookie

 • 

1 Message

July 25th, 2024 06:43

Hi there.

I have the same problem. DELL Optiplex 7040 SFF.

No display, all fans are working, steady white light, after holding the power button it shuts down and when I take it from my hand it automatically turns back on. I cannot shut it down permanently with the power cord plugged into the power supply.

The hard drive and optical drive have been removed. Changed the ram module sitting on the mobo. Nothing.

Cleared CMS with the blue jumper, put it back to passwd, nothing.

Replaced the battery with a brand new one, nothing.

Removed the ram module completely and the unit starts flashing orange and beeping, which means it can detect that the ram module is missing.

So it must be doing some sort of post test. Still no display. Tried DP and HDMI.

I checked all the capacitors on the mobo, could not find any bulging or any indication that there might be a fault.

But I think it must a motherboard problem. What else can i do?

Any help? any thoughts? any approach to the problem?

(edited)

No Events found!

Top