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14 Posts

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July 28th, 2024 20:27

microphone doesnt work

OptiPlex 7040 Tower

OptiPlex 7040 Tower

So basically i was playing on oculus quest 2 then disconnected it and went to my pc and my headphone mic doesnt work im using dell optiplex 7040 and there dell audio program when i connect my headphones it prompt to what audio device im using i always put headphones with mic but this time it doesnt work my mic doesnt work tried everything in there website and everything i know of update driver going to settings and selecting right mic everything and nothing worked btw i tried the headphones on different pc and they worked so idk

5 Practitioner

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3.1K Posts

July 29th, 2024 06:05

Have you tried restoring defaults on all audio related settings and see if that fixes it? Also try checking if any other connectors on the computer work to see if it’s just a connector issue.

lmk

1 Rookie

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14 Posts

July 29th, 2024 20:16

Tried it didn't work and there is only on 3.5mm input thingy microphones for some reason dont work 

1 Rookie

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14 Posts

July 30th, 2024 06:20

Oh an the problem from what im seeing is software problem not hardware

6 Professor

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8.1K Posts

July 31st, 2024 02:05

Double-click microphone icon in that window you screengrabbed > another window opens > Listen tab > check box for Listen to this device.  It's unchecked by default.  I'm not 100% sure that it since your headset was once working, but it's worth a look.

1 Rookie

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14 Posts

July 31st, 2024 02:18

did nothing changed my headset works fine tried it on different computer the problem is in my pc any headphones i plug in the mic dont work tried changing drivers to older ones didnt work btw im now on the newest one

1 Rookie

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14 Posts

July 31st, 2024 03:10

i think formating would work but wouldnt it happen again if i connected the vr?

5 Practitioner

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3.1K Posts

August 3rd, 2024 17:57

@awni​ it seems to me the VR headset needs to have its audio settings checked out before you format the pc, wouldn’t wanna go thru all that just to find out it was a setting away from being fixed.

6 Professor

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8.1K Posts

August 4th, 2024 02:20

With headset connected, I wonder if Update Hardware in Device Manager would have an effect.

1 Rookie

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14 Posts

August 6th, 2024 18:34

@Alienware Area-51 ALX 2006​  man i deleted the oculus app and checked everything out and disable all vr things nothing changed

1 Rookie

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14 Posts

August 6th, 2024 18:37

@bradthetechnut​  already have the best drivers and nothing changed

1 Rookie

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14 Posts

August 6th, 2024 18:41

when i use headphones with mic my computer plugs in a microphone but when i use headphones that have a mic it doesnt work tried multiple idk whats the problem and it stopped my work i just wanna know if formatting work since we cant figure out the problem

6 Professor

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8.1K Posts

August 7th, 2024 01:27

The only other thing I can think of is a workaround - may be use a Bluetooth headset.

1 Rookie

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14 Posts

August 7th, 2024 04:51

they dont work mic dont work

1 Rookie

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14 Posts

August 8th, 2024 14:51

it seems like i have something new i bought a 3.5mm jack to usb and mic and headphones seem to work so is the problem from my jack 3.5mm? or the drivers?

6 Professor

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8.1K Posts

August 10th, 2024 02:33

Glad you got something working.  All I know is there has been more problems since Dell went to the single jack for headphones and mic.

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