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May 8th, 2024 09:24

Register OMEVV Plugin

We successfully migrated from a working OMIVV to OMEVV. I am trying to register the OMEVV Plugin. Version: 1.3.0.1581. I get the error attached.

Running vSphere Client version 7.0.3.01700

Troubleshooting the plugin, "/core/console/console.html#/omc/troubleshoot", I can ping our vcenter server, which is on the same vlan.

Test Protocol Connection: Protocol: VMWARE, User Name: Administrator@vsphere.local is successful.

Kind regards

Anton

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May 15th, 2024 09:59

Here is the solution that worked for me.

https://www.dell.com/support/kbdoc/en-za/000223404/openmanage-enterprise-integration-for-vmware-vcenter-omevv-may-fail-to-register-vcenter-with-internal-server-error

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2.5K Posts

May 8th, 2024 13:41

Hello,

This can occur due to one or more of the following reasons:

  • The vCenter IP address changed due to power outage.
  • Network reconfiguration
  • Change of IP or Hostname is required.
  • Another instance of OMEVV is already registered.
  • An older version of OMIVV is registered.

Resolution

On these scenarios, the OMEVV plug-in is not able to register until the previous registration is cleared.

Solution:

There are two solutions to unregister the unwanted instance and re-register with the correct OMEVV:

  1. From the vCenter > Administration > Client plugins, review if a registration is present.
  2. Go to the vCenter menu > OpenManage Enterprise or OpenManage Integration menu and review the IP address or DNS name of the current appliance that is registered.
  3. Unregister by logging in to the registered appliance.
  4. If access to the registered appliance is not available, delete the registration from vCenter MOB:         
    • Open a Web Browser with https://<vCenterIP>/mob
    • Click Content.
    • Click ExtensionManager
    • Under Properties panel, copy the key "https://dell.to/4dH1VDQ Management Plug-in" string.
    • Under Methods panel, click on UnregisterExtension link, then paste the above key to the Value field and click Invoke Method link.

Hope that helps!

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4 Posts

May 9th, 2024 06:19

Good day Erman O

I have tried all your suggestions below.

    From the vCenter > Administration > Client plugins, review if a registration is present.
    Go to the vCenter menu > OpenManage Enterprise or OpenManage Integration menu and review the IP address or DNS name of the current appliance that is registered.
*The plugin is not present in vCenter.*

    Unregister by logging in to the registered appliance.
*The plugin is not registered in the appliance*

    If access to the registered appliance is not available, delete the registration from vCenter MOB:         
        Open a Web Browser with https://<vCenterIP>/mob
        Click Content.
        Click ExtensionManager
        Under Properties panel, copy the key "https://dell.to/4dH1VDQ Management Plug-in" string.
        Under Methods panel, click on UnregisterExtension link, then paste the above key to the Value field and click Invoke Method link.
*No dell strings present*

What I have done now was to create a new VM instance of the OMEVV appliance. I did not migrate from the old source omivv.
Downloaded and installed the OMEVV Plugin. The plugin registered successfully.
Back to my migrated OMEVV appliance. I still cannot register he OMEVV Plugin. Where to from here?

Regards

Anton

(edited)

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2.5K Posts

May 9th, 2024 08:21

thanks, it is hard to detect what caused that. I think minor discrepancies may cause an issue. Please try to the vCenter was re-added with Administrator user and check it again.

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15-05-2024 09:05 AM

@DELL-Erman O​ , here is the solution.

https://www.dell.com/support/kbdoc/en-za/000223404/openmanage-enterprise-integration-for-vmware-vcenter-omevv-may-fail-to-register-vcenter-with-internal-server-error

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2.5K Posts

15-05-2024 09:45 AM

thanks for your feedback, have a good one!

DELL-Erman O

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