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wifi not working properly
i am downloading the new driver for wifi but it won't install on my pc i am getting an error code 101. how do i get it to install. i have a dell inspiron 15 7000 series.thanks
robert p
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August 10th, 2017 05:00
Hi auntie294ever,
Thanks for posting.
Here is some information you may find helpful: http://dell.to/2vpgs21
If you are still having difficulties, you can search here : http://dell.to/2vplH1O and reinstall the drivers. Here is more instruction: http://dell.to/2uIYuFT
auntie294ever
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August 10th, 2017 09:00
thanks for that. it is way over my head. great information though. a couple of questions would dell tell me to upadate a driver i already have installed? and the real problem started when I got a new wireless router my dell started acting funny. google chrome would work for an 1hr then hangup. so i switched to firefox it works much better but every so often it hangs up. i have done test speeds and that seems ok. my dell every so often just disconnects from the wifi now. i have an older toshiba that i am using and it's not having any problems. Where would you suggest I look?
thanks for your time
auntie294ever
robert p
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August 10th, 2017 10:00
Apologies that the information is confusing. At this point I would suggest that you run a systems diagnostics by pressing F12 when the computer is first starting up, make a note of any errors, then call Dell Tech Support for further troubleshooting and diagnosis. Thanks.