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July 15th, 2008 00:00
Problem Acquiring Network Address
Hello,
Sorry if this problem seems to be redundant, because it seems to be a common issue throughout this forum. This problem started about a week ago, and I am now getting around to trying to fix it. I have an Ispiron 6400. Like many people here, I am getting an excellent signal from a wireless network, but my laptop is not able to acquire the network address. A Mac also uses the same wireless adapter and network, and it works perfectly fine. I have had no problems ever since I bought this router a few months ago (It's Netgear). This problem just seemed to pop up out of the blue. I have completely gone through Dell's support steps after I described my problem, which took a number of hours, and at the end it said there was no problem with my wireless card. I also did the troubleshooting for the adapter, and it turned out to be fine. Obviously, something is wrong, so I thought a person would be able to help me out. I have done a system restore, installed the latest drivers, etc. It looks kind of like the issue with the whole ZoneAlarm deal, but I don't have ZoneAlarm. I use McAfee (I have disabled the firewall). Here is my IP Config:
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-19-B9-4D-3B-85
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Monday, July 14, 2008 6:26:05 PM
Lease Expires . . . . . . . . . . : Tuesday, July 15, 2008 6:26:05 PM
Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1500 Draft 802.11n WLA
N Mini-Card
Physical Address. . . . . . . . . : 00-19-7D-1B-26-3E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255
I appreciate all help.
volcano11
2 Intern
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28K Posts
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July 15th, 2008 03:00
gcoot
2 Posts
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July 15th, 2008 15:00
volcano11
2 Intern
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28K Posts
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July 15th, 2008 19:00
You are getting a 0.0.0.0 IP address on your wireless connection, so that Microsoft article is addressing that issue.
As a further troubleshooting step, boot your computer into Safe Mode with Network Support and see if the same problem exists with your wireless connection. Report back what you find.
Steve