Page Cannot Be Displayed Error

Question

Help!  I've been having problems with my computer, Dell Dimension 3100.  About two mos. ago I started not being able to connect through the internet.  I've reset my TCP/IP settings, which worked once...I can ping thru the CMD prompt.  I've cleaned it up...I've restored it to it's original settings and nothing still works!!!!  Do I now have to resort to paying $99 for technical support?  I'm posting this ad at work as I cannot get on the internet at my home.  Any ideas would be greatly appreciated.  My computer is only a year old.

volcano11 · Answer

To help troubleshoot this problem, on the computer that is having the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.   Steve

jenniferpenn · Answer

host name: dh3xkh71

primary dns suffix: (blank)

node type: hybrid

iprouting enabled: no

winproxy enabled: no

dns suffix searchlist: houston.rr.com

ethernet adaptor: local area connection

connection specific dns suffix: houston.rr.com

description: intel with R Pro/100 VE Network connection

physical address: 00-13-20-16-9A-D0

dhcp enabled: yes

auto config enabled: yes

IP address: 24.27.104.178

subnet mask: 255.255.240.0

default gateway: 24.27.96.1

dhcp server: 10.52.96.1

dns servers: 24.93.41.125 and 24.93.41.126

lease obtain: May 17, 2005

BBraxton · Answer

Is the setting 'Use DHCP to obtain TCP/IP address automatically'?
Have you 'Set' ('Add') your gateway address (I can see the Gateway)
If you have hard-coded the DNS server addresses then you might try setting that as well to automatic.

dhcp server: 10.52.96.1

dns servers:
24.93.41.125 and
24.93.41.126

2 198.187.36.45

3 ge0-0-1d603.MAR2.Washington5-DC.us.xo.net [71.5.190.133]

4 p4-1-0.RAR2.Washington-DC.us.xo.net [65.106.3.205]

5 p1-0.IR1.Ashburn-VA.us.xo.net [65.106.3.138]

6 ge-6-18.car3.Washington1.Level3.net [4.68.127.229]

7 ae-31-55.ebr1.Washington1.Level3.net [4.68.121.158]

8 ae-2.ebr1.Atlanta2.Level3.net [4.69.132.85]

9 ae-3.ebr1.Dallas1.Level3.net [4.69.132.81]

10 ae-11-53.car1.Dallas1.Level3.net [4.68.122.77]

11 4.71.12.18

12 pos3-1.hstntxtid-rtr4.texas.rr.com [24.93.33.218]

13 pos12-0.hstntxtid-rtr2.houston.rr.com [24.93.34.97]

14 srp0-0.hstntxgra-rtr2.houston.rr.com [24.28.101.249]

15 cpe-24-27-96-1.houston.res.rr.com [24.27.96.1]

Trace complete.

jenniferpenn · Answer

I'm sorry ya'll lost me, what did u need me to send?

BBraxton · Answer

jenniferpenn Ok to J a y T e a S e Y e _at_ G m a i l _dot_ c o m

safergus · Answer

I have a wireless connection, I can see that I am connected to the internet strength is excellent but I am getting this page cannot be displayed error. I have a Dimension E510 running Windows Xp Media Edition I followed the instructions for the previous posts in this thread using the ipconfig/all      Primary Dns Suffix  ......... Node Type.................Mixed IP Routing enabled..........No WINS Proxy Enabled...........No DNS Suffix Search List..........domain.actdsltmp   Ethernet adapter local area connection:       MediaState..........media disconnected   can anyone tell me if  Mediastate   is the issue and if so how do I restore it           Message Edited by safergus on 05-17-200611:21 AM

BBraxton · Answer

Remind me, is this for * Ethernet (wired)? * wireless ? * dial-up ?

BBraxton · Answer

Hang on

Start | Network Connections

RIGHT-click 'Local Area Connection' | Properties

Find 'Internet Protocol' at the end of the list, click 'Properties'

Under 'General' TAB, both should be 'automatic' and not hard-coded address.

Click 'Advanced' button, then 'Add' for gateway and type the gateway address unless it is already there.
Then Apply/Ok/Save exit from all that and see what you can do with the connection. (Might need to restart the PC).

BBraxton · Answer

a) Set 'Use DHCP to obtain TCP/IP address automatically'

b) Set ('Add') your gateway address (I can see the Gateway)

c) If you have hard-coded the DNS server addresses then try setting that as well to automatic.

dhcp server: 10.52.96.1

dns servers:
24.93.41.125 and
24.93.41.126

jenniferpenn · Answer

It's through a cable so i guess ethernet?

jenniferpenn · Answer

Do I do all this thru the command prompt?  Sorry I'm not too experienced with all this.

jenniferpenn · Answer

Thanks a bunch!!!! That worked...but do you know why my computer maybe be knocking the gateway off?  YOURE GRRRRREAT~~~~!!!!!

jenniferpenn · Answer

No I just mean that where I had to input the gateway address, why is it coming up blank?  It's not a network or anything just a personal computer at home.  I'll have my husband try all that just to be safe...

BBraxton · Answer

Neither of us gave up, so that's good. I'm glad your service is back.
When you write 'knocking the gateway off' do you mean it causes other computers that are connected to lose internet connection as well? Permanently?
Have you tried shutting down all the systems, powering off the router, powering off the modem and then restarting in sequence (when there is a glitch that stops service)?

Message Edited by BBraxton on 05-17-200601:14 PM

BBraxton · Answer

If it works then having gateway be all blank is great, no problem.
On the campus where I provide support, sometimes (not often) I wind up putting in 10.5.1.1 for our (internal) gateway if I am running into a solid wall, not able to get it to work otherwise. If yours now works then other than jotting down notes of what your settings are, you don't need to do anything at all.
Speaking of which, I use a free program (the free version) EverNote.
You can download, save and install it.
To capture a setting, instead of using pencil and paper, just use Alt - PrntScreen (captures the little window into the clipboard) and run EverNote, click the down arrow if you need to open up space for the (first or) next note, then RIGHT-click and choose 'Paste'
You can stamp the note as being of a certain type. When you exit 'x' it saves automatically. What I like is there is a perpetual timeline and every note is given an exact day and time stamp as to when it was created. I use it to document every little thing I do to each of more than a hundered computers that I support here.

Networking, Internet, & Bluetooth

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