Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

kahlif

3 Posts

12409

December 2nd, 2003 18:00

MAC address tracking

Can anyone tell me if there is a way to find out the MAC address on a C610.

I have a problem that a C610 was stolen from our store room, and I believe it was an employee.  The laptop was completely setup with all applications and configured to dial-in for e-mail and such.

Does Dell keep a record of the MAC addresses?  This is an onboard NIC, and the motherboard was never replaced.

Thanks in advance!

Steven

Ed C

2 Intern

 • 

3.2K Posts

December 2nd, 2003 18:00

No I don't believe Dell keeps a record of the NIC MAC address. In any event it wouldn't do you any good, there no way to tell what the MAC address is just by logging into a ISP, unless they authenticate by the MAC. Which I don't think they do, it's usually done by username and password. If this laptop had a unique username and password to logon to the ISP then you could probably find out when it logged on but at to whether they could give you a phone number to go along with it that's something you're going to have to ask the ISP.

wctong

2 Posts

December 5th, 2003 10:00

just report the case to Dell, and Dell will keep track of the service tag.

(in case the notebook is needed to be serviced in the future)

Was this post helpful?

View All

0 events found

No Events found!

Top