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February 20th, 2009 20:00
Java is messed up.
Something messed up my java. I went to play on Pogo & it said I needed to install Java. When I ran the test they had to check Java it said it was installed & working. However, I can't even access it through my control panel. When I click on it there is a message saying THE SYSTEM CANNOT FIND THE REGISTRY KEY SPECIFIED: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\JavaRuntime Environment\1.6.0.11. I don't know how to uninstall Java & reinstall it or even if that's the problem because when I look at my programs it appears Java is installed. Can someone help me?
ladyblue777
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PudgyOne
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February 23rd, 2009 14:00
Sher,
Usually when a computer doesn't want to install something, especially from Microsoft, yes it can be malware related.
Download Malwarebytes, update it and do a quick scan. If it finds anything then make a post in the Malware Removal Forum. Please tell them that you were having issues with installing Java, when you post.
Rick
PudgyOne
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April 2nd, 2012 16:00
kfhac,
See if THIS INFORMATION helps.
Rick
kfhac
4 Posts
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April 2nd, 2012 16:00
I have had the same exact issue as Sher wrote about. What did she do to correct this problem?
kfhac
4 Posts
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April 2nd, 2012 16:00
It just stopped working one day. Did the removal, as instructed, but it didn't remove everything, so it said. The final comment I get is this...
The path C:\Documents and Settings\Fonda\Applications Data\Sun\Java\jre1.6.0_12\jre1.6.0_12-c.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package jre1.6.0_12-c.msi in a folder from which you can install the product Java 6 Update 23.
I've read everything on the Java site and tried doing it, but nothing works. Can't unistall, so I can reinstall.
Thanks
PudgyOne
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April 2nd, 2012 16:00
kfhac,
From what I read, Sher's computer was infected.
Can you give more information of what is happeniung?
Rick
kfhac
4 Posts
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April 2nd, 2012 17:00
already tried that several times. just give the comment
network resource not available
enter alt path to folder containing jre1.6.0_12-c.msi
PudgyOne
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April 2nd, 2012 17:00
kfhac,
Have you scanned for Malware? Download Malwarebytes Anti-Malware update it and do a quick scan. If it finds anything, post the log back here.
Rick
kfhac
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April 2nd, 2012 18:00
tried that too. Still no luck. Not sure what to do next. Any suggestions.
Thanks
PudgyOne
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April 2nd, 2012 20:00
kfhac,
Make and model of your computer and opertaing system is helpful. 32-bit or 64-bit?
Do you have the operating system disk?
Rick