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Dell Venue 11 Pro after upgrading to Windows 10 Bluetooth fails to start
Device Manager error reports
This device cannot start. (Code 10)
STATUS_DEVICE_POWER_FAILURE
QUALCOMM Atheros BlueTooth Transport driver
Qualcomm Atheros blue tooth UART Transport driver for Intel serial IO Host controller 9C63 windows 10
Help with Driver
dfersd
2 Posts
0
August 19th, 2015 13:00
Hi, I have exactly the same problem but in Dell Venue Pro 8, besides the "sleep" function stop working, now when I push "sleep" the screen goes dark and never turn on again, I have to restart by force to turn completly off the tablet to boot again every time...
Help please
N0ormradio
10 Posts
1
August 20th, 2015 14:00
Hi!
I have been told that it will be awhile for the drivers to be available...I am not exactly a happy camper as I have a number of blue tooth devices that I use with the Dell.
dfersd
2 Posts
0
August 20th, 2015 15:00
But you don't have the "sleep" problem?
N0ormradio
10 Posts
0
August 23rd, 2015 20:00
No, I do not have the sleep problem. Just the Bluetooth non functionality
potatoesse
7 Posts
0
August 27th, 2015 04:00
Have you tried updating your Bios? That worked for me. I updated from A14 to A16.
Go to Dell Support Drivers look for 7130vPro_A16.exe
potatoesse
7 Posts
0
August 27th, 2015 04:00
Have you tried updating your Bios? That worked for me. I went from A14 to A16, restarted and the bluetooth icon was in my notification bar.
Forum won't let me link but go to Dell Support Drivers: 7130cPro_A16.exe
N0ormradio
10 Posts
0
August 27th, 2015 14:00
Drivers are now available on the Dell support Web Site! I downloaded and installed and I am up and running
kevpilot
10 Posts
0
October 21st, 2015 20:00
One more dumb question - what is the link to that Dell Support site for the Qualcomm Atheros blue tooth UART Transport driver? I just can't find it.
kevpilot
10 Posts
0
October 21st, 2015 20:00
How does one suspend Bitlocker in Win10? It is easy to do in Win8.1 and I'm sure it is just as easy ion Win10 once I learn how, Trouble is I cannot upgrade the BIOS without suspending Bitlocker.
And yes, I am have the camera problem on both my Venue 11 Pro and Venue 8 Pro when I upgraded to Win10. My Venue 8 ALSO has the issue with the sleep button. Once the device goes to sleep, it requires a hard reboot to wake it up.
potatoesse
7 Posts
0
October 21st, 2015 21:00
Here's the link for Venue 11 Pro Drivers:
http://www.dell.com/support/home/us/en/19/product-support/product/dell-venue-11i-pro/drivers
Did you do a clean install or upgrade only? I had trouble with upgrade only as well, went back to did a full install (erases C: drive). And my Venue 11 Pro is running better than before with Windows 8.1. If I remember correctly only driver I had to manually install were Intel Graphic.
I guess, try the drivers update first (Dells and Intel), if all else fails try doing a full install of Windows 10.
N0ormradio
10 Posts
0
October 22nd, 2015 10:00
Driver is now available by going to your service tag reference and downloading from the product site!