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June 18th, 2023 08:00

reset admin password for S4128T-ON

Hello, I need to reset the admin password for dell Switch S4128T-ON, I have try the instructions on this guide but not working for me. 

https://dl.dell.com/topics/pdf/force10-s4048-on_reference-guide7_en-us.pdf 

after  modifying the boot it gives me the below errors and can't complete the steps 

Loading OS10 ...

[    3.710506] kvm: already loaded the other module
[    3.797365] dummy-irq: no IRQ given.  Use irq=N
[    3.804690] esas2r: driver will not be loaded because no ATTO esas2r devices were found
[    3.839972] mtdoops: mtd device (mtddev=name/number) must be supplied
[    4.925978] fmc_write_eeprom fake-design-for-testing-f001: fmc_write_eeprom: no busid passed, refusing all cards
[    4.937685] intel_rapl: driver does not support CPU family 6 model 77
  WARNING: Failed to connect to lvmetad. Falling back to device scanning.
run-init: /bin/bashx: No such file or directory
Target filesystem doesn't have requested /bin/bashx.
<86>1 2020-09-02T16:53:11.090648+00:00 OS10 sshd 1966 - - Node.1-Unit.1:PRI [event], Dell EMC (OS10) pam_unix(sshd:session): session closed for user admin 

<165>1 2020-09-02T16:53:11.047025+00:00 OS10 dn_alm 736 - - Node.1-Unit.1:PRI [event], Dell EMC (OS10) %NDM_SYSTEM_RELOAD: User request to reload system Cold reload system


Debian GNU/Linux 9 OS10 ttyS0

Dell EMC Networking Operating System (OS10)

OS10 login: root[   21.703515] linux-kernel-bde (864): MSI not used
Loading OS10 ...

[    0.976491] kvm: already loaded the other module
[    1.063317] dummy-irq: no IRQ given.  Use irq=N
[    1.070648] esas2r: driver will not be loaded because no ATTO esas2r devices were found
[    1.106062] mtdoops: mtd device (mtddev=name/number) must be supplied
[    2.192206] fmc_write_eeprom fake-design-for-testing-f001: fmc_write_eeprom: no busid passed, refusing all cards
[    2.203921] intel_rapl: driver does not support CPU family 6 model 77
  WARNING: Failed to connect to lvmetad. Falling back to device scanning.
run-init: /bin/bashxxx0: No such file or directory
Target filesystem doesn't have requested /bin/bashxxx0.


Debian GNU/Linux 9 Servers-SW-STG ttyS0

Dell EMC Networking Operating System (OS10)

Servers-SW-STG login: [   18.518105] linux-kernel-bde (771): MSI not used

 

this SW should be still in warranty, I try to get the Service tag to open a ticket with support but I am not able to find any label  on the SW witch have ST

I applicate you help 

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4.1K Posts

June 18th, 2023 19:00

Hello thanks for choosing Dell. I hope this helps:

https://dell.to/3JjFSFw

page #822

 

1 Rookie

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11 Posts

June 25th, 2023 14:00

I finally resolved the problem after doing some research. I found this YouTube link

https://www.youtube.com/watch?v=0VfJCa8s7yo&ab_channel=GrantCurell

that showed me what the problem was. The username was admin, not linuxadmin as the document provided above about the password recovery in step No. 8.

Another thing in step No. 6, it said that I should (Press Ctrl + x to reboot your system. If Ctrl + x does not cause the system to reboot, press Alt + 0. The system boots up to a root
shell without a password.) .... In my experience, pressing Ctrl + x prevented me from booting up to a root shell. I had to use Alt + 0 directly instead of Ctrl + x.

1 Rookie

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11 Posts

June 25th, 2023 00:00

thanks, I have try to this process of password recovery many times until it works, I am not sure why it get hard to execute, whatever when i  get the system boots up to a root shell without a password like the step No. 6 in the document you provide.

the step No.7 ask to inter linuxadmin but it get that there is no command like "linuxadmin" so I scape this and continue to step No. 8 and changing the password and it success then continue all the others steps 

when  the switch start again after restart, I am trying to enter the username as "admin" and password like what i changed it, but it not working with me, I am trying to use other users like linuxadmin or root but it not working either  

on the other hand, I have found the Service Tag for this SW and found it still under ProSupport Plus warranty and will expire in 2024, could you please help me to open ticket with support, may be I can get Official help and support 

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