VSS File Set Backups are failing

Question

Hi,

We have 14 new servers with us where the Networker is installed recently. While running the Daily basis FULL backup, the backups are failing continously for the DR and the VSS File Set. Need your help to resolve the issue.

All the client server's VSS SYSTEM FILESET:\ To Data Domain are failing continuously

VSS SYSTEM FILESET:\ To Data Domain

DISASTER_RECOVERY:\

Error for DR:\

C:\Windows\System32\ C:\Windows\System32\wshnetbs.dll C:\Windows\System32\ C:\Windows\SysWOW64\en-US\dmdskres2.dll.mui C:\Windows\SysWOW64\en-US\ C:\Windows\SysWOW64\inetsrv\en-US\XPath.dll.mui C:\Windows\SysWOW64\inetsrv\en-US\ C:\Windows\SysWOW64\KBDINORI.DLL C:\Windows\SysWOW64\ C:\Windows\SysWOW64\TabletPC.cpl C:\Windows\SysWOW64\ C:\Windows\SysWOW64\themecpl.dll C:\Windows\SysWOW64\ C:\Windows\SysWOW64\wbem\xml\cim20.dtd C:\Windows\SysWOW64\wbem\xml\ C:\Windows\SysWOW64\WindowsPowerShell\v1.0\en-US\about_functions_advanced.help.txt C:\Windows\SysWOW64\WindowsPowerShell\v1.0\en-US\ System Writer - Get file attributes returned error 3 for VSS file \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\users\ctxadmin\windows\cwbrxd.exe System Writer - Error saving file path C:\users\ctxadmin\windows\cwbrxd.exe that is associated with Shadow Copy path \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\users\ctxadmin\windows\cwbrxd.exe. The system cannot find the path specified. System Writer - Get file attributes returned error 3 for VSS file \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\users\ctxadmin\windows System Writer - Error saving file path C:\users\ctxadmin\windows that is associated with Shadow Copy path \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\users\ctxadmin\windows. The system cannot find the path specified. System Writer - ERROR: Failed to save FileGroup files, writer = System Writer System Writer - Error saving writer System Writer System Writer - ERROR: Aborting backup of saveset VSS SYSTEM FILESET: because of the error with writer System Writer. System Writer - Error saving 90110:save: save of 'VSS SYSTEM FILESET:\' failed: No such file or directory 90123:save: VSS save walkers: the backup of save set 'VSS SYSTEM FILESET:\' failed. 90123:save: VSS save walkers: the backup of save set 'VSS SYSTEM FILESET:\' failed. 86024:save: Error occured while saving disaster recovery save sets.

elvinperez · Answer

Hi 3bAf8k23, checking the saveset specified because u have the error save: save of 'VSS SYSTEM FILESET:\'  failed: No such file or directory Regards

bingo.1 · Answer

This Looks like a compatibility issue. At least the Windows OS version and the NW Version would be helpful.

sddc_guy · Answer

Can you check Windows versin and if the Hidden OEM Partition required for DR Saveste is there ? Some Sysprepped installs do not have that one. Wich Version of OS are you using ?

3bAf8k23 · Answer

Hello , I have verified, same save set 'VSS SYSTEM FILESET:\  ' have ran successful on other servers..

3bAf8k23 · Answer

Hello Bingo, OS :- Windows 2008R2 and Networker version installed on the same server was 8.0.2.Build.235.

bingo.1 · Answer

Check whether your the Save Set list for those clients shows 'All'.

I have the clue that these clients formerly ran Windows 2003 where the save sets have been separately listed.

This is not valid for the new OS/NW combination any longer.

sddc_guy · Answer

Have those been clustered as well ?

SurajPujari · Answer

It is trying to search ctxadmin\windows\cwbrxd.exe which it is not able to locate, does this file exists?

Try to run a debug session of VSS Backup only, dig into the logs and you will find out what is causing real failure.

save -D9 -vvv -s "Sevrername" ""VSS SYSTEM FILESET:\" > save.log 2>&1

and save.log should save you from failures......:)

R_Friberg · Answer

Hello,

This is common on Windows 2008 servers. As a result I always use the backup command:
save -a "ignore-all-missing-system-files=yes"

Here is one of probably several kb articles:
https://support.emc.com/kb/esg109187

3bAf8k23 · Answer

Hello All,WIth the reference of other EMC blogs ,issue has been resolved.. It is nothing to do with the OS/patch compatabality, problem is the perticular file ' C:\users\ctxadmin\windows\cwbrxd.exe'which was missing from original path But since we take the VSS backup with the writers, while matching the files from vss path '\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\users\ctxadmin\windows\cwbrxd.exe'&#xa0; to the Original Path it was removed. thats why backups are failed saying File is missing.. 'The system cannot find the path specified. System Writer 'So, on the specified path C:\users\ctxadmin\windows\&#xa0; we have to create one Dummy file with the same name 'cwbrxd.exe' then start the backup , Will run with out Fail ..FYI. We can remove the command 'save -a 'ignore-all-missing-system-files=yes'' once we fixed it..

NetWorker

VSS File Set Backups are failing

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