SAP HANA DB failure.

Hello Expert,

I am completely new to the networker need you help to understand the error..

we have recently configured the Saphana db system which is failing with below error.

The user ‘NMSAP’ is not locked and SAP team were able to login to Hana database with the password.

Kindly help us to resolve this...

(pid = 12264) (08/01/22 15:23:34.600664) HANA_MDC = TRUE
(pid = 12264) (08/01/22 15:23:34.600693) TENANT_ADMIN = FALSE
(pid = 12264) (08/01/22 15:23:34.600707) DATABASES = SYSTEMDB,HAR
(pid = 12264) (08/01/22 15:23:34.600721) HANA_SID = HAR
(pid = 12264) (08/01/22 15:23:34.600734) HANA_INSTANCE = 00
(pid = 12264) (08/01/22 15:23:34.600747) HANA_BIN = /usr/sap/HAR/HDB00/exe
(pid = 12264) (08/01/22 15:23:34.600760) HANA_USR_PASSWD = ******
* 10: authentication failed SQLSTATE: 28000
(pid = 12264) (08/01/22 15:23:35.082136) The '/usr/sap/HAR/HDB00/exe/hdbsql' program exited with error status 3.
The backup for 'HAR:SYSTEMDB' failed.
* 10: authentication failed SQLSTATE: 28000
(pid = 12264) (08/01/22 15:23:35.121706) The '/usr/sap/HAR/HDB00/exe/hdbsql' program exited with error status 3.
The backup for 'HAR:HAR' failed.
(pid = 12264) (08/01/22 15:23:35.121780) At least one of the database backups failed.
(pid = 12264) (08/01/22 15:23:35.121892) NMSAP full backup failed.