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RPC error: Server can’t decode arguments.
This error is described in the error message guide.
The strange thing is, it only happens with Windows2003/2008 VSS save sets. The +- 30 Windows clients are spread in different groups and the backup-network is balanced over different switches. In the groups, there are different linux and unix backup-clients which backup flawlessly.
After rebooting the server, the backups run without errors for a period of time. The errors pop up after a while.
The customer doesn't want to reboot the server. They want to know what the cause is (event logs show no deviations) and how to prevent this in the future.
VSS ASR DISK:\ 39078:save: RPC error: Server can't decode arguments
VSS ASR DISK:\
VSS ASR DISK:\ 7162:save: save of VSS ASR DISK:\ to emc.backupserver.com failed
This message repeats for the different Windows clients.
Please, point me in a direction so I can resolve this issue.
ble1
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December 19th, 2009 08:00
phil28
30 Posts
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December 21st, 2009 02:00
This error only appeared for VSS save sets.
The customer indicated that all their machines were up to date because of a wsus implementation.
I suggested to look for and install hotfixes related to VSS.
Now, a couple of days later, this seems to solve the issue.
techdude2
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July 18th, 2011 08:00
Hi im getting the same RPC error, but some of them are not ASR disk errors. They have the error;
1)7162:save: save of SYSTEM DB:\ to networkerserver.com failed.
: Failed with error(s)
2) save: save of VSS SYSTEM FILESET:\ to networkerserver.com failed.
3) 7162:save: save of VSS ASR DISK:\ to networkerserver.com failed.
4) 7162:save: save of VSS SYSTEM SERVICES:\ to networkerserver.com failed.
5) save: save of VSS SYSTEM BOOT:\ to networkerserver.com failed.
6) 7162:save: save of VSS OTHER:\ to networkerserver.com failed
: Failed with error(s)
I have tried stopping and starting networker services, VSS:*=off. Its been happening over a week.
Any help would be appreciated.
Mark_Bellows
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July 18th, 2011 12:00
Here is a list of Microsoft articles that deal with common VSS errors. This is for Windows 2003 and 2008, along with some Exchange issue. I hope this helps.
Windows Server VSS issues:
Below are some articles that should be reviewed by a Windows server administrator. These articles pertain to VSS and possible issues that may occur.
Knowledge base articles - known Windows 2003 VSS issues:
A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003 - Last Review: July 2, 2010
http://support.microsoft.com/kb/833167
Exchange VSS backup fails on an Exchange Server 2003 server - February 20, 2010
http://support.microsoft.com/kb/924262
Various issues may occur on a Windows Server 2003-based computer that is running the Volume Shadow Copy Service - April 27, 2010 - April 27, 2010
http://support.microsoft.com/kb/940032
Exchange Server 2003 data backup and Volume Shadow Copy services
http://support.microsoft.com/kb/822896
Knowledge base articles - known Windows 2008 VSS issues:
VSS snapshot creation may fail after a LUN resynchronization on a computer that is running Windows 7 or Windows Server 2008 R2 - November 25, 2009
http://support.microsoft.com/kb/976099
Backup fails with VSS Event ID 12292 and 11 on Windows Server 2008 and Windows Server 2008 R2 - January 20, 2010
http://support.microsoft.com/kb/2009513
No VSS writers are listed when you run the “vssadmin list writers” command in Windows Server 2008 R2
http://support.microsoft.com/kb/2009550
http://support.microsoft.com/kb/2009533
Windows 2008 R2 64-bit backup failed
http://solutions.emc.com/emcsolutionview.asp?id=esg108377
General VSS articles to review:
The backup process may fail and a time-out error may occur in Volume Shadow Copy Service writers
http://www.winserverkb.com/Uwe/Forum.aspx/windows-server-sbs/77862/VSS-Writer-errors-during-backup
Event ID 9840 or 9607 is logged when a VSS backup operation fails in Exchange 2007 or in Exchange 2003
http://support.microsoft.com/kb/930800
Best Practices for Using Volume Shadow Copy Service with Exchange Server 2003
http://technet.microsoft.com/en-us/library/aa996004(EXCHG.65).aspx
Error message: "Not enough server storage is available to process this command"
http://support.microsoft.com/kb/106167
Mark
Mark Bellows