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Hyper V Backup Failing
Hyper v CSV Backup failing on 2012 R2 Networker 8.2.1
ERROR:
APPLICATIONS:\Microsoft Hyper-V: Backup of [APPLICATIONS:\Microsoft Hyper-V] failed
ormation parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported
102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: asd-host-hv6.asd.com
102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.
85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "HYPERV ASD DR" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
This is a federated backup for Hyper-V CSV.
Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.
The list of Modified Proxy Server are:
asd-host-hv6.asd.com
Starting slave backup job on host : asd-host-hv6.asd.com.
51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 163060
Save command: nsrsnap_vss_save.exe -s afg-nw-dr.asd.com -g "HYPERV ASD DR" -m ASD-HV-CLS.asd.com -l full -W 78 -LL -z ASD-HV-CLS.asd.com -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_PARENT_JOBID=163055 -A snap_sessionid=1430334074 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1430334070 -A NSRSNAP_JOBID=163057 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=ASD-HV-CLS.asd.com -c asd-host-hv6.asd.com "APPLICATIONS:\\Microsoft Hyper-V\\MSALES-RDB-
Signal message recieved from : asd-host-hv6.asd.com.
95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
Internal error.
102333 1430334406 3 0 0 7104 3892 0 asd-host-hv6.asd.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0
sddc_guy
159 Posts
0
May 5th, 2015 23:00
you still have an Access denied error during the Mount Phase.
Is you Domain Accoiunt for the Backup memeber of the Local Groups according to the Guide and Carlos Metions Above ?
we should first start with the local Permissions.
For the User starting the Backup according to the Saveset:
( in my Case HyperVBackupUser),
verify with net localgoup if the User is Part of the According Groups:
Note: The Backup runs with System account iuf we do not specify a User Here, but you might not be able to restore then.
Somy Question:
Wagt is your Backup User for HyperV
Is it in the Local Groups ?
If yes we continue to the next step !
Kaiser_Kamal
46 Posts
1
May 6th, 2015 00:00
Hi Carlos
I have added Username and Password in client configuration and started the backup.
Best Regards
Kaiser Kamal
CarlosRojas
1.7K Posts
0
May 6th, 2015 00:00
You are right HyperV_Guy
This is either not all permissions have been granted or that the user is not set correctly in the client configuration, in the field "Remote user".
Thank you,
Carlos
Kaiser_Kamal
46 Posts
0
May 6th, 2015 00:00
Hi Carlos
Below is the list of UAC can you check is this ok or do we have to desable any of this.
Remote user is blank. Do I have to mention Username and Password.
Best Regards
Kaiser Kamal
1 Attachment
image001.png
Kaiser_Kamal
46 Posts
0
May 6th, 2015 00:00
Hi Carlos
Nmm Attached from active node.
Best Regards
Kaiser Kamal
1 Attachment
nmm.raw
CarlosRojas
1.7K Posts
0
May 6th, 2015 00:00
Yes,
you have to set the Domain user you granted all the permissions mentioned earlier in the remote user field of thr virtual node client.
Thank you,
Carlos
CarlosRojas
1.7K Posts
1
May 6th, 2015 00:00
can you please attach the nmm.raw file?
Thank you,
Carlos
sddc_guy
159 Posts
0
May 6th, 2015 00:00
@Kaiser_Kamal
i attached to scripts from my chest :-)
copy them to one of your Cluster nodes.
watch-clusterevents will call watch-backupevents for each node in the Cluster, giving you a view what gets to the eventlog for VSS and NMM
2 Attachments
watch-backupevents.ps1
watch-clusterbackup.ps1
Kaiser_Kamal
46 Posts
0
May 6th, 2015 00:00
Hi
Backup Failed
Error:
APPLICATIONS:\Microsoft Hyper-V: Backup of failed
ver are:
asd-host-hv6.asd.com
Starting slave backup job on host : asd-host-hv6.asd.com.
51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 163963
Save command: nsrsnap_vss_save.exe -s afg-nw-dr.asd.com -g "HYPERV ASD DR" -m ASD-HV-CLS.asd.com -l full -W 78 -LL -z ASD-HV-CLS.asd.com -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_VSS_FORCE_SYSTEM_PROVIDER=Yes -A NSR_PARENT_JOBID=163959 -A snap_sessionid=1430896241 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1430896240 -A NSRSNAP_JOBID=163961 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=ASD-HV-CLS.asd.com -c asd-host-hv6.asd.com "APPLICAT
Signal message recieved from : asd-host-hv6.asd.com.
95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
102333 1430896944 3 0 0 300 5336 0 asd-host-hv6.asd.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0
Best Regards
Kaiser Kamal
sddc_guy
159 Posts
0
May 6th, 2015 00:00
Keep fingers crossed :-)
Kaiser_Kamal
46 Posts
0
May 6th, 2015 01:00
Hi Carlos
I re ran the Backup after restarting services Hyper-V Virtual Machine Management.
Nmm attached
Best Regards
Kaiser Kamal
From: Kaiser Kamal
Sent: Wednesday, May 06, 2015 10:42 AM
To: 'jive-1162867050-amr0-2-ixah@emc-ecn.hosted.jivesoftware.com'
Subject: RE: - Hyper V Backup Failing
Hi Carlos
Nmm Attached from active node.
Best Regards
Kaiser Kamal
1 Attachment
nmm.raw
sddc_guy
159 Posts
0
May 6th, 2015 01:00
good Progress :-)
So there was an Issue during the Hyper-V Checkpoint Creation.
Now Comes some important Test steps:
Make sure Client Retries is set to 0 for the Group
Please set NSR_VSS_FULL_BACKUP=no in the Saveset for the test.
Use only 1 CSV in the Saveset for the Test.
For the Windows VM´s make sure there is a SCSI Contoller attached in the vm ( Microsoft requirement for VSS Mount)
IDuring the Backup, watch the VM´s from HyperV Manager Or Clusteradmin. They wilkl Show State of Backup from HyperVManger or Locked from Clsuteradmin
Kaiser_Kamal
46 Posts
0
May 6th, 2015 23:00
Hi Carlos
Integration Services are installed and are same on all VM`S
Best Regards
Kaiser Kamal | Data Center Technician
Al Faisaliah Group Holding Company
P.O. Box 16460 Riyadh 11464| Kingdom of Saudi Arabia
•: +966 11 2439822 Ê: +966 11 243 9999 x 9822
•: kkamal@alfaisaliah.com
Website: www.alfaisaliah.com
Kaiser_Kamal
46 Posts
0
May 6th, 2015 23:00
Hi Carlos
Backup still failing.
Error
APPLICATIONS:\Microsoft Hyper-V: Backup of failed
ver are:
asd-host-hv6.asd.com
Starting slave backup job on host : asd-host-hv6.asd.com.
51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 164098
Save command: nsrsnap_vss_save.exe -s afg-nw-dr.asd.com -g "HYPERV ASD DR" -m ASD-HV-CLS.asd.com -l full -W 78 -LL -z ASD-HV-CLS.asd.com -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_PARENT_JOBID=164091 -A snap_sessionid=1430938872 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1430938867 -A NSRSNAP_JOBID=164096 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=ASD-HV-CLS.asd.com -c asd-host-hv6.asd.com "APPLICATIONS:
Microsoft Hyper-V
CITRIX1-N"
Signal message recieved from : asd-host-hv6.asd.com.
95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
102333 1430939579 3 0 0 5732 5176 0 asd-host-hv6.asd.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0
Best Regards
Kaiser Kamal | Data Center Technician
Al Faisaliah Group Holding Company
P.O. Box 16460 Riyadh 11464| Kingdom of Saudi Arabia
•: +966 11 2439822 Ê: +966 11 243 9999 x 9822
•: kkamal@alfaisaliah.com
Website: www.alfaisaliah.com
From: Kaiser Kamal
Sent: Wednesday, May 06, 2015 11:24 AM
To: 'jive-1162867050-amr0-2-ixah@emc-ecn.hosted.jivesoftware.com'
Subject: RE: - Hyper V Backup Failing
Hi Carlos
I re ran the Backup after restarting services Hyper-V Virtual Machine Management.
Nmm attached
Best Regards
Kaiser Kamal
From: Kaiser Kamal
Sent: Wednesday, May 06, 2015 10:42 AM
To: 'jive-1162867050-amr0-2-ixah@emc-ecn.hosted.jivesoftware.com'
Subject: RE: - Hyper V Backup Failing
Hi Carlos
Nmm Attached from active node.
Best Regards
Kaiser Kamal
CarlosRojas
1.7K Posts
0
May 6th, 2015 23:00
Hello Kaiser,
Did you check HyperV_Guy's suggestions?
Also please run the following command and please attach the output:
nsrsnap_vss_save -s NW_SERVER_NAME -?
Where NW_SERVER_NAME is the name of your NetWorker server.
Also, have you checked the Application and System event logs?
Thank you,
Carlos