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May 28th, 2015 02:00
File system backup is failing for Windows cluster servers??
Hi All,
Windows clusters servers backups are failing with the following errors:
88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
88222:save: Could not add for backup.
WINDOWS ROLES AND FEATURES: ERROR: VSS failed to add components in pre save, writer=System Writer: The system cannot find the file specified. (Win32 error 0x80070002)
98193:save: Unable to save the SYSTEM STATE save sets: cannot add all the system state writers to the snapshot.
86024:save: Error occured while saving disaster recovery save sets.
Unable to find any full backups of the save set 'TEST02.com:DISASTER_RECOVERY:\' in the media database. Performing a full backup.
TEST02.com:DISASTER_RECOVERY:\: retried 1 times.
This error we are getting for only 5-6 servers.We are using networker version 8.1.2.7 in our environment.
We have checked VSS services it is running fine.We can't see anything wrong from our end.Please help us out for this.
Please find the output of vssadmin list writers command:
C:\Users\veritas>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {47659178-dc45-43ac-9399-25bb5f5204fb}
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {e1ecb9bc-a57b-4eee-8d73-6fd32634da2c}
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {1ac574ba-7ea8-482c-8607-c1fa19417dc7}
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
Writer Instance Id: {30d7386e-b14c-4639-b28d-5baf40634c3d}
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {923e7b73-2135-4e7d-9b42-45e31076080c}
State: [1] Stable
Last error: No error
Writer name: 'Cluster Database'
Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
Writer Instance Id: {b793ab99-e578-471d-b204-9962077e9c61}
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {d39172ea-ddcb-4cc5-a55f-fbccd60f5b31}
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {88d0be51-5d58-4a09-a59a-683b3573fe0b}
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {fad29244-04ae-463e-901a-2d3a1a5fbe2e}
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {bb2976e3-ed97-4be8-919b-62a32efe30dd}
State: [1] Stable
Last error: No error


crazyrov
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1.3K Posts
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May 28th, 2015 03:00
Hi,
Put the below mentioned command in the save command (dont type in, copy and paste) of the affected machine and re-try backup.
save -a '"ignore-all-missing-system-files=yes"'
Deb_PS
156 Posts
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May 28th, 2015 04:00
Hello skundu
Are you running McAfee Antivirus by change? if not even this is happened for one of my previous experience, where the file was quarantined by Antivirus and thats why Backup was not able to locate the file.
In such case check the quarantine folder of your AV software and remove necessary files.
Deb
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sokundu
1 Rookie
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47 Posts
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May 28th, 2015 04:00
Hi,
It did not helped much.Please find the output of that command:
C:\Users\veritas>save -a '"ignore-all-missing-system-files=yes"'
3817:save: Using NETWORKER001.com as server
88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
88222:save: Could not add for backup.
WINDOWS ROLES AND FEATURES: ERROR: VSS failed to add components in pre save, wri
ter=System Writer: The system cannot find the file specified. (Win32 error 0x800
70002)
98193:save: Unable to save the SYSTEM STATE save sets: cannot add all the system
state writers to the snapshot.
94693:save: The backup of save set 'C:\Users\veritas' failed.
7167:save: save completion time: 5/28/2015 11:09:45 AM
After that again I ran the backup,It got failed with the same error:
88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
88222:save: Could not add for backup.
WINDOWS ROLES AND FEATURES: ERROR: VSS failed to add components in pre save, writer=System Writer: The system cannot find the file specified. (Win32 error 0x80070002)
98193:save: Unable to save the SYSTEM STATE save sets: cannot add all the system state writers to the snapshot.
86024:save: Error occured while saving disaster recovery save sets.
Unable to find any full backups of the save set 'TEST002.com:DISASTER_RECOVERY:\' in the media database. Performing a full backup.
TEST002.com:DISASTER_RECOVERY:\: retried 1 times.
sokundu
1 Rookie
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47 Posts
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May 28th, 2015 04:00
Hi Deb,
We are using Symantec AntiVirus. Please tell me which files need to delete.
Deb_PS
156 Posts
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May 28th, 2015 05:00
Please check if the following KB Article Helps
* :DISASTER_RECOVERY:\ C:\Program Files\EMC NetWorker\nsr\tmp\sd000003 line 0: illegal token
* :DISASTER_RECOVERY:\ C:\Program Files\EMC NetWorker\nsr\tmp\sd000003 line 0: syntax error
* :DISASTER_RECOVERY:\ 88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
* :DISASTER_RECOVERY:\ 88222:save: Could not add for backup.
* :DISASTER_RECOVERY:\ VSS SYSTEM FILESET: ERROR: VSS failed to add components in pre save, writer=System Writer, error=0x80070002: The system cannot find the file specified.
* :DISASTER_RECOVERY:\
* :DISASTER_RECOVERY:\ 90113:save: Unable to perform the DISASTER_RECOVERY backup: cannot add all the VSS SYSTEM STATE writers to the snapshot.
* :DISASTER_RECOVERY:\
* :DISASTER_RECOVERY:\ 86024:save: Error occured while saving disaster recovery save sets.
Windows 2008 R2
Windows 2012 Cluster
The issue is when backing up DISASTER_RECOVERY some of the critical files are on shared volume and the volume can only be accessed through a single node at a time (active node).
NSR_INITIALIZE_DIRECTIVE=TRUE
1. Right click on "My Computer" (or "This PC") and select "Properties".
2. Advanced System Settings.
3. Click on "Environment Variables".
4. On "System Variables" create the following variable:
Variable name: NSR_INITIALIZE_DIRECTIVE
Variable value: TRUE
5. Click OK to create the variable. This may require a node restart.
6. Review the following registry key:
HKLM\SYSTEM\CurrentControlSet\Control\SystemWriter\ReportWin32ServicesNonSystemState.
If it is not set to 1, then set it to 1.
NOTE: On Windows 2012 R2 this registry key doesn't seem to exist. If this key is not present, the default value is 1, so there is no further action needed.
B) Update the NetWorker client resource and add the following syntax to the "Backup operations" field:
VSS:NSR_SYS_WRITER_WIN32_SERVCOMP_USER=yesThanks..
Deb
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