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April 21st, 2024 16:14

U4025QW, Apple OS, support issues

I own Dell u4025qw monitor and would like to report the following problems that I observed on macOS. I also provided references about similar issues reported by Windows users.

1. DDPM (or Dell driver) does not support volume control for the built in speakers in the u4025qw. The volume controls are "grayed out" and cannot be controlled from OS. The workaround that aIl found is to install commercial application like "BetterDisplay" that enables volume controls for Dell.

2. When Auto Color balance is enabled, sometimes the starts to change white balance very ~15-30 sec even so lightening setup is the same and there is no changes in the environment. The same issue is also reported by online reviewers - https://www.tomsguide.com/reviews/dell-ultrasharp-40-curved-thunderbolt-hub-monitor

3. Auto balance feature works a bit better but keep monitor very dark, even when you change the auto level to HIGH in ddpm

4. In general DDPM software is not stable and crashes or causing hangs. This is my second dell monitor in 2 years in for both monitor DDPM stability is poor.

5. The monitor does NOT support 120Hz freq for Apple devices based on M1 and M2 chips. Dell should disclose this limitation explicitly. This is limitation of M1/2 silicon. Nevertheless, external user already demonstrated how monitor refresh rate can be increased to 100/110hz using using custom EEID configuration here. Why Dell cannot enable this by default through their drivers ?

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August 15th, 2024 19:56

Update: I just found this app which allows to control the volume using hardware keys:

https://github.com/MonitorControl/MonitorControl

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May 3rd, 2024 16:16

For #5, it's the chip that doesn't support 120Hz. I have the Mac mini with the M2 Pro chip, and it does support 120Hz. The specs for the regular M2 chip top out at 60Hz at 4K/5K/6K, while the M2 Pro is 240Hz at 4K or 60Hz at 8K.

(edited)

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May 5th, 2024 07:01

Why Dell just doesn’t enable 100/110 in the driver for non pro M versions. It is just simple EEID config that Dell can include out of the box.  

(edited)

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August 15th, 2024 19:50

DDPM is really annoying. It also asks me for a consent every time I start the app, which is just ridiculous. And it takes ages until the settings are usable. During that time, the whole app blocks any input. And the worst thing is the missing volume support. Which is even worse since the monitor itself does not seem to have a volume control. I downloaded Better Display now (thanks for the hint). It is able to control the volume, but not with hardware keys like on my Microsoft Natural Keyboard, which I have connected to my Mac. It only works using the menu.

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August 20th, 2024 21:10

Thanks @derwaldgeist

MonitorControl is indeed allowing me to control the brightness & speaker volume on my U4025QW with the standard Apple Keyboard shortcut keys.

Appreciate the tip.

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