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1 Message
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October 26th, 2024 10:15
U3824DW, mouse and keyboard only work with one computer
New (huge) monitor is great. I have hooked up the desktop to it iand it works absolutely fine, but when the HP laptop is connected for some reason the wireless mouse and keyboard (Logitech) don't work. The receiver is plugged into the back of the monitor in one of the normal USB A ports and the image is coming through fine from the laptop. I think it did work a couple of weeks a go but no longer. Any help gratefully received!
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Chino de Oro
11 Legend
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8.5K Posts
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46.5K Points
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October 26th, 2024 11:00
For peripherals (mouse, keyboard) connected to the monitor downstream ports to work, your device (HP laptop) also need to be connected to the monitor upstream port.
Andy K
2 Intern
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211 Posts
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16 Points
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October 26th, 2024 14:15
Is the laptop connected via USB-C connector?