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S2417DG, DP doesn’t work, PSM
Hello,
I have problem to connect my monitor with DP. It always enter PSM (Power Save Mode). HDMI works perfectly, but only on 60Hz (surprisingly). I have tested to connect my second monitor U2412H -> DP cable and GPU work. Sometimes when I connect HDMI and DP at the same time, I can see in NVIDIA Control Panel HDMI and DP connection. But HDMI is primary (1 of 2) and DP (2 of 2). When I switch Input in OSD it (DP) doesn’t work. PSM is off. I don’t know what do to. Thank you for your answer (and sorry for my English)
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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November 29th, 2018 09:00
* What PC model? Desktop or Laptop?
* What video card?
* What operating system?
* Turn all off
* Disconnect all monitors from the PC
* Disconnect every cable from the S2417DG
* Press and hold in the S2417DG power button for 8 seconds
* Reconnect the power cable to the S2417DG
* Reconnect ONLY the S2417DG to the PC =
PC video card DP out port --> S2417DG DP to DP cable --> S2417DG DP in port
* Turn the S2417DG on, then the PC. What happens?
RostislavK
2 Posts
0
November 29th, 2018 15:00