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April 15th, 2015 12:00

Resolution for U2715H maxed out at 2048 x1152

I have an Nvidia card GeForce GT 520 (http://www.geforce.com/hardware/desktop-gpus/geforce-gt-520/specifications) which is supposed to support up to 2560x1600.

I'm connecting to my U2715H monitor using an HDMI 2.0 cable (the packaging says it supports UltraHD/4K).  My OS is Windows 8.1.

The OSD says Maximum is 2560 x 1440 @60Hz, however in the Windows Control Panel, the highest resolution listed is 2048 x1152.

Any ideas how to fix this?

Community Manager

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55.4K Posts

April 16th, 2015 06:00

The cable should be backward compatible. Check out its manufacturer page for clarification. No, I meant the video card driver.

Community Manager

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55.4K Posts

April 15th, 2015 16:00

All four must be HDMI 1.4 to get 2560x1600 60Hz. The monitor is 1.4, so that leaves either the cable, the port on the video card, or the driver.

2 Posts

April 15th, 2015 17:00

Thanks Chris.  two follow-up questions:

1- Does the cable need to be HDMI 1.4? I thought HDMI 2.0 is backwards compatible

2- When you say the driver, you mean the video driver?  (I downloaded the monitor driver from here: www.dell.com/.../DriversDetails)

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