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May 19th, 2020 05:00

Dell Command Update Catalog - BIOS Updates Cause Bitlocker Recovery

We are looking to roll this out globally to 50,000 devices.

For any model, for any BIOS updated tested, we get the Bitlocker recovery screen after the first reboot.

There is nothing in documentation for handling this, and there are no configurable/customisable actions so we cannot change the BIOS commands to suspend Bitlocker, nor can we preemptively suspend Bitlocker just using the SCCM Update Deployments.

Does anyone else use the Dell Command Update Catalog?

Has anyone else seen the same behaviour?

Does anyone have a solution?

Thanks.

August 13th, 2020 03:00

I believe new builds of BIOS updates can handle it. Other solution is to make a package of BIOS update file, make a new task sequence with a 1st step to suspend Bitlocker, 2nd step to install BIOS update and 3rd step to reboot computer.

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