Unsolved
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XPS 13 9310 Upgrade to Ubuntu 24.04 : no wifi no sound
Dear team,
I upgraded from Ubuntu 22.04 to the latest LTS release after 1 month but it went pretty badly:
* no sound available (card is no recognized only dummy output)
* no wifi
* it runs kernel 5.14.0
The last point is really surprising to me because everywhere it states that 24.04 comes with kernel 6.8.
I am wondering what happened.
Thank you for helping
mazzma
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August 18th, 2024 08:33
Problem solved: for some funky reason I realized the new 6.8 kernel was downloaded in /boot but not used. There was a file `/etc/default/grub.d/oem-flavour.cfg` which contained:
```
# This file is automatically generated by oem-somerville-bulbasaur-meta, and changes will be overriden GRUB_FLAVOUR_ORDER=oem
```
Changing the value to `GRUB_FLAVOUR_ORDER=generic` allowed to switch to the desired kernel 6.8 and solved the drivers issue.
I am very much surprised how none of this is referenced on the forum...
onyourbikes
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August 30th, 2024 23:17
@mazzma I'm having the exact problem as you, but how did you update that file? If I click on it and edit the text and try to save it it fails to save it and says too many symbolic links.
Is there a special way to edit the file? thank you
Edit, i found out how to edit the file in terminal, but when did and rebooted it would only boot if I selected the older 5.14 kernel. any tips to fix this? Thank you
(edited)
r_karthikeyan
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August 31st, 2024 18:38
This post helped me to resolve the wifi issue i had after upgrade. Thanks.
After booting the 6.8 kernel via Advanced options for ubuntu and running the command "sudo update-grub2" resolved the issue.
cpmode
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September 2nd, 2024 18:23
@mazzma super useful, thank you very much!
RTMerkel
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September 26th, 2024 01:41
Using the hold down left shift method, I get grub> (command line). Is there a way to get to the advanced options menu show above?
RTMerkel
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September 26th, 2024 02:05
solved using https://askubuntu.com/questions/1014634/how-to-access-advanced-options-in-grub and https://askubuntu.com/questions/87409/i-cant-get-grub-menu-to-show-up-during-boot.
if this common, suggest a complete step by step from Dell.