Unsolved
1 Rookie
•
3 Posts
0
19
Pointer Moving But Not Clickable and No Gesture Support + Left Click Button Not Working
I have Dell Latitude 5400 i5 8th gen laptop, the problem is my touchpad is not working like clicks, taps and gestures. Also, my left click button is not working.
But my right click is working fine, external mouse working fine. Tried updating drivers, resetting the pc, fresh install of Windows 10 and Safe Boot. But nothing seems to work for me. Please help me out with this situation.
ejn63
10 Elder
10 Elder
•
25.3K Posts
1
August 2nd, 2024 20:53
Check the condition of the battery. If it's swollen, touchpad malfunctions are often the first indication.
If the battery shows sign of swelling, remove and dispose of it immediately -- the system will run on AC power until you have a chance to order a replacement.
ManasMittal
1 Rookie
1 Rookie
•
3 Posts
0
August 3rd, 2024 03:55
@ejn63
My battery isn't swollen, but the only thing to note is my battery health is good right now. I have tried almost 90% of the things available for the software, but now I think I need to dig in the hardware to check for any errors.
Thanks for your help btw. If you have any more ways to think of, please do let me know.
ejn63
10 Elder
10 Elder
•
25.3K Posts
0
August 3rd, 2024 10:53
Replace the palmrest assembly.
https://www.parts-people.com/index.php?action=search&search=latitude+5400+palmrest