Open Smart Card Reader Slot

Hi,

Thank you for writing to us here about the order.

Please share the order number & name used for verification reasons. I'll have this checked.

I also did check the model & see that the smart card reader is optional.

-Anita

Name: To Lee 

The smart card reader was not included in this order.

The laptop should not have come with a card slot or the slot should have been properly covered. 

Please edit the post from public viewing for security reasons as it has the order number.

Thank you for the details. While I get your point but as the port is optional in this case so it is like this.

I'll surely pass on the feed back to the back-end teams about the product.

-Anita

How do I edit the post from public viewing?

You need to open the post & remove the details or can delete the post having the details.

-Anita

Got it. 

In that case the same cannot be removed now.

-Anita

I can only 
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I get your point & in orders where the card reader is optional there is a dummy card holder/cover which is provided but I'm not sure if it was missing from the order or it was not included in it.

Ideally, these parts are not available elsewhere. You can try to cover the slot with some paper.

-Anita

"You can try to cover the slot with some paper."

What a ridiculous answer.  I'm glad you are not with customer service.