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August 7th, 2024 07:39

no POST, just a black screen. The only indicators that light up are the power LEDs and the CAPS Lock button.

Latitude 5530

Latitude 5530

When I try to turn on my laptop, nothing appears—no POST, just a black screen. The only indicators that light up are the power LEDs and the CAPS Lock button.

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17.1K Posts

August 8th, 2024 10:33

Click here  for troubleshooting No Post issues.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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