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Need recovery disks for Latitude e6420
Please help I need to get a recovery disk for a laptop I got a while back. The problem is my ethernet driver or wifi doesn't work I tried downloading the driver but still doesn't want to update, maybe a recovery disk will help?
ejn63
10 Elder
10 Elder
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25.9K Posts
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August 6th, 2020 16:00
If you've done a Windows reinstall, make sure you've installed the chipset driver and if applicable, the notebook system software. Without these, the network drivers will not install.
What OS have you loaded? The only place you may find an original recovery disc is from Ebay at this point -- given the age of the system, Dell won't have them.
U2CAMEB4ME
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August 7th, 2020 15:00
Welcome to the Dell Community @khal
Windows 7 SP1 Pro 64-Bit
G13K9_PW4KGA00_W7SP1PRO64_ROW(DL).iso
You can find it many places but this is the only site I use and trust.
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-download-tool
Run the "Windows-ISO-Downloader" and look for your model.
NOTE: You may need to "Refresh" the page.
Best regards,
U2
khal
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August 13th, 2020 15:00
Thank you very much for your advice I will give it a shot today. Very thoughtful and helpful