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May 11th, 2020 22:00

My Latitude 7480 isn't turning on, shows 2 amber and 5 white LED

My laptop is not turning on , after pressing power button it shows 2 amber and 5 white light.

Could anyone please suggest any trouble shooting tips

Regards,

Priyanka

10 Elder

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26.2K Posts

May 12th, 2020 04:00

This is a memory error.  Start by unplugging the system, disconnecting the battery and holding the power button for 30 sec.

Then remove and reinstall the memory module(s) - and try powering up again.

 

1 Message

May 29th, 2023 05:00

What if reinstalling the memory doesn't work? I'm getting the same error.

10 Elder

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26.2K Posts

May 29th, 2023 07:00

If you have two modules, try each module in each socket by itself.  If one modules halts POST in both sockets, replace it.  If both modules fail in one socket, or neither module will work in either socket -- replace the system board.

 

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2 Posts

September 24th, 2024 09:20

@ejn63​  I tried but getting same error now

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1 Message

November 6th, 2024 12:54

Anyone solved this issue? 

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