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October 20th, 2024 14:32

Latitude 7390 2in1 battery problems?

I have 2 questions I would like to ask. 
1. i just changed the battery to a new OEM one and i notice that the capacity after only 6 cycles went from 60,000mWh to 47,000mWh. is this normal? i normally discharge the battery to about 8% and then charge it fully.
2. Why does the battery last at most 4 days in suspension? Is such high drain normal?

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October 20th, 2024 15:14

The answer to 1 depends on the age of the battery -- what is the Dell part number string on it (which will include the date code).

The answer to 2 depends on 1 -- if the battery was made more than a couple of years ago it may be you'll never see full capacity on the battery.

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October 21st, 2024 19:45

@ejn63​ 

ok thanks for the answers. i think i understand. the battery was produced in 2021. So although new it is already old. 

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