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November 21st, 2024 02:39

Latitude 7330 Peeling paint and keys falling apart (1 year only)

Latitude 7330

Latitude 7330

I have had my laprtop (Dell Latitude 7330) around 1 year and the keys have started to lose their paint work. 

Dell has replaced the system's keyboards that we have submitted to them under warranty.

But Dell service considered general damage due to usage. Unfortunately, this issue cannot be covered under the product’s current warranty entitlement. 

Dell service told me the keyboard paint peel off, it is a wear and tear, not covered under warranty. 

Who will buy a laptop and wear and tear in one year?

Dell is Not Dell anymore.

Don‘t Buy it!

Even 3 years warranty cannot help anything...

  

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November 21st, 2024 02:48

Correct my statement --> Dell should replace the system's keyboards but they think it is wear and tear.

They cannot do anything... SO sad...

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